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Field Service Technician - Grand Rapids Area

The Pivot Group, Grand Rapids, MI, United States


Job Description:

Field Service Technician | Grand Rapids, MI

Salary Range:

$52,000 - $84,000 depending on experience

Are you a seasoned professional with a passion for excelling in field service technician? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting community growth. We are collaborating with leading companies in Grand Rapids seeking Field Service Technicians to lead and enhance their operations.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We are working with companies in Grand Rapids that are adding Field Service Technicians to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for.

Key Responsibilities

Perform on-site installation, maintenance, and repair of manufacturing equipment.
Diagnose and troubleshoot mechanical, electrical, and software issues in machinery.
Conduct preventative maintenance to ensure optimal equipment performance and minimize downtime.
Calibrate and test equipment to meet specified performance standards and quality requirements.
Document service activities, including repairs, parts used, and time spent, accurately.
Provide technical support and training to customers on equipment operation and basic maintenance.
Adhere to all safety protocols and company policies during field service operations.
Recommended Qualifications

Associate's degree in a technical field (e.g., electronics, mechatronics, industrial maintenance) or equivalent practical experience.
3+ years of experience troubleshooting, repairing, and maintaining industrial machinery and control systems.
Strong understanding of electrical, mechanical, pneumatic, and hydraulic systems.
Proficiency in reading and interpreting schematics, blueprints, and technical manuals.
Excellent problem-solving skills and the ability to work independently in various field environments.
Valid driver's license and a willingness to travel extensively to customer sites.
Bonus Qualifications

Additional certifications or training

Job Titles That Should Apply

Field Service Technician, Field Service Engineer, Service Technician, Service Engineer, Field Engineer, On-Site Technician, Technical Field Representative, Field Support Technician, Mobile Service Technician, Customer Service Technician

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Required Skills:
• Resume
• Offers
• Support
• BASIC
• Manuals
• Operations
• Machinery
• Salary
• Hiring
• Partnerships
• Recruiting
• Compensation
• Travel
• Electronics
• Manufacturing
• Technical Support
• Troubleshooting
• Preparation
• Software
• Maintenance
• Training
• Customer Service

Salary Package:
$ 52,000.00 - 84,000.00 (US Dollar)