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Field Service Technician - Kentwood Area

The Pivot Group, Kentwood, MI, United States


Job Description:

Field Service Technician | Kentwood, MI

Salary Range:

$56,000 - $88,000 depending on experience

Are you a meticulous professional with a passion for excelling in field service technician? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is dedicated to fostering meaningful relationships and supporting career growth. We are collaborating with companies in Kentwood seeking experienced Field Service Technicians.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We are working with companies in Kentwood that are adding Field Service Technicians to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for.

Key Responsibilities

Perform on-site installation, maintenance, and repair of manufacturing equipment.
Diagnose and troubleshoot mechanical, electrical, and software issues in machinery.
Conduct preventative maintenance to ensure optimal equipment performance and minimize downtime.
Calibrate and test machinery to meet specified operational parameters and quality standards.
Document service activities, including repairs, parts used, and time spent, accurately.
Provide technical support and training to customers on equipment operation and basic maintenance.
Adhere to all safety protocols and company policies during field service operations.
Recommended Qualifications

Associate's degree in a technical field (e.g., electronics, mechatronics, industrial maintenance) or equivalent experience.
3+ years of experience in field service, maintenance, or repair of industrial machinery or automation equipment.
Strong electro-mechanical troubleshooting skills, including experience with PLCs, sensors, motors, and control systems.
Ability to read and interpret technical documents, schematics, and blueprints.
Valid driver's license and a clean driving record with willingness to travel frequently to customer sites.
Bonus Qualifications

Experience with CMMS software for work order management and documentation.
Certification in a specific manufacturing technology (e.g., robotics, PLCs, industrial automation).
Proven ability to train end-users or less experienced technicians on equipment operation and basic maintenance.
Familiarity with lean manufacturing principles and their application in a service environment.
Bilingual proficiency, especially in languages common within the local manufacturing workforce or customer base.

Job Titles That Should Apply

Field Service Technician,Field Service Engineer,Service Technician,Service Engineer,Field Engineer,Maintenance Technician,Installation Technician,Repair Technician,Technical Support Specialist,On-Site Technician

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

Required Skills:
• Resume
• Offers
• Robotics
• Support
• BASIC
• Lean Manufacturing
• Driving
• Operations
• Machinery
• Salary
• Hiring
• Partnerships
• Recruiting
• Compensation
• Travel
• Electronics
• Manufacturing
• Automation
• Technical Support
• Troubleshooting
• Preparation
• Software
• Documentation
• Maintenance
• Training
• Management

Salary Package:
$ 56,000.00 - 88,000.00 (US Dollar)