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Pool Attendant

Sonesta, Saint Louis, MO, United States


Pool Attendant

The Pool Attendant (PA) maintains the appearance, organization and cleanliness of the pool deck. He/she provides great customer service to our owners and guests by assisting with towels, chairs and any additional items requested. The Pool Attendant verifies resident and guest information for pool access and upholds the policies and procedures of the Pool and surrounding area.
Principle duties and responsibilities (Essential Functions) include:
Set up and break down Pool Attendant station, towel supply area, umbrellas, etc.
Maintain cleanliness of the pool deck.
Verify resident and guest information for pool access.
Assist guests with additional requests
Inform guests of pool rules and enforce rules as needed
Deliver Passionate & Engaging Service to our Guests
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model:
Greet or welcome everyone, warmly with a smile
Use eye and ear contact and guest's name
Establish/anticipate needs
Solve and own all requests/complaints
Thank everyone
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Qualifications and Skills
Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Appropriate professional appearance and demeanor
Pay Range
Pay Rate $16.00/hr. plus tips. Base pay offered may vary depending on various factors including but not limited to job-related knowledge, skills, and job-specific experience/overall experience.
Benefits
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.