Global Security Operations Center (GSOC) Operator
Securitas Security Services USA, Inc., San Jose, CA, United States
Global Security Operations Center (GSOC)
Operator
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Essential Job Functions:
Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
Assisting company employees in all concerns that pertain to safety and security
Monitoring travel safety and security of company’s employees
Conducting ongoing review of multiple systems and sources to detect potential risks
Notifying and coordinating corporate response by distribution of advisories and other communications
Compiling daily reports and incident reports
Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
Provides back-up, support, and on-call function as needed
Additional Job Functions:
Perform other related duties and special projects as required
Gather and prepare reports on individual and team performance metrics
Minimum Qualifications and Requirements
High school diploma or equivalent required
At least 18 years of age
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Associate’s degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security
Strong Customer Service skills
Excellent written and verbal communication skills
Ability to read, write, and speak clearly in English
Ability to multitask in a fast paced, at times stressed work environment
Strong team player
Comfortable with high-tech work environment, and constant learning of new tools and innovations
Flexibility to work all shifts, and willingness to assist the team with overtime when needed
Proficient in Microsoft Windows and Office Suite
Preferred Qualifications:
Prior experience in a security operations center, or similar is highly preferred
Bachelor’s degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline
Experience with security systems, including alarm monitoring, electronic access control, and CCTV
Supervisory experience, ideally in a security role
The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.
Are you interested in being part of our Team?
• Apply quickly and efficiently online
• Weekly pay and Daily Pay Options
• Competitive benefits
See a different world.
“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”
#AF-PSIL
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Operator
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Essential Job Functions:
Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
Assisting company employees in all concerns that pertain to safety and security
Monitoring travel safety and security of company’s employees
Conducting ongoing review of multiple systems and sources to detect potential risks
Notifying and coordinating corporate response by distribution of advisories and other communications
Compiling daily reports and incident reports
Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
Provides back-up, support, and on-call function as needed
Additional Job Functions:
Perform other related duties and special projects as required
Gather and prepare reports on individual and team performance metrics
Minimum Qualifications and Requirements
High school diploma or equivalent required
At least 18 years of age
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Associate’s degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security
Strong Customer Service skills
Excellent written and verbal communication skills
Ability to read, write, and speak clearly in English
Ability to multitask in a fast paced, at times stressed work environment
Strong team player
Comfortable with high-tech work environment, and constant learning of new tools and innovations
Flexibility to work all shifts, and willingness to assist the team with overtime when needed
Proficient in Microsoft Windows and Office Suite
Preferred Qualifications:
Prior experience in a security operations center, or similar is highly preferred
Bachelor’s degree in Information Technology, International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice or related discipline
Experience with security systems, including alarm monitoring, electronic access control, and CCTV
Supervisory experience, ideally in a security role
The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.
Are you interested in being part of our Team?
• Apply quickly and efficiently online
• Weekly pay and Daily Pay Options
• Competitive benefits
See a different world.
“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”
#AF-PSIL
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.