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Scheduler II (30904)

GI Alliance, Tulsa, OK, United States


Position purpose
Schedule patients for office visit and procedure appointments.

Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assist with high call volume

Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face‑to‑face)

Take triage call messages for medical staff

View patient visit notes, identifying problems & diagnosis listed and physician orders

Assist in patient registration and financial transactions

May schedule radiology/lab

May include recall scheduling

Assist with check‑in patients upon arrival at the office as well as check‑out upon departure

Assist in collecting patient and insurance payments and reconcile charges on a daily basis

File records in appropriate sections of patient charts in EMR

Prepare patient charts in advance and scan documents into charts in EMR

Perform other duties as assigned

Qualifications

Excellent written and verbal communication skills

Excellent customer service skills are required

Experience working in a medical office

Ability to multi‑task and work in a fast‑paced environment

Detail‑oriented

Basic understanding of healthcare plans

Be able to read and understand medical benefits

Bilingual preferred

Education
High school diploma or equivalent

Experience
2‑5 years of prior medical scheduling is preferred

Requirements For Level II Status

Intermediate experience (4+ years’ experience) and/or acting more independently

Takes on some additional duties to assist the office

Strong and consistent performer

Performance Requirements

Excellent communication skills, both written and verbal

Proficient technical (computer) skills

Ability to multi‑task and prioritize

Self‑motivated with initiative

Strong sense of ethics

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