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Retail Store Management Trainee - 3274

FirstCash, Harvey, LA, United States


$13.00 to $22.40 per hour. This role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. Minimum of 1 year retail management experience is required.

Perks and Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours: most stores open at 9 AM and close at 6 PM; many are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment.

Unlimited commission above your hourly base rate.

Vacation: one week paid after 6 months, an additional week after 1 year, two weeks after each anniversary thereafter, 120 hours after 5 years.

Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter, 24 hours after 5 years.

Employee discounts from day one.

Tuition reimbursement up to $2,000 per year for full‑time employees who meet program requirements.

Access to over 10,000 discounts from 1,000+ companies.

Auto‑enrollment in FirstCash 401k after six months.

FirstCash Pet Insurance program access.

Position Summary
We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The trainee is accountable for day‑to‑day operations, training staff, recruiting, financial analysis, customer relations, and maintaining a positive environment.

Responsibilities

Facilitate a customer‑centric environment by engaging customers and addressing issues promptly.

Train Pawnbrokers to meet FirstCash standards.

Recruit top talent through company‑prescribed channels.

Open and close the store, count cash drawers and merchandise, and ensure all procedures are followed to protect assets.

Maintain asset protection through inventory control, property safety procedures, documentation, and securing customer loans.

Administer processes such as inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.

Evaluate the store’s financial statements and drive profitability by communication and goal‑setting.

Ensure operating standards meet or exceed FirstCash standards.

Monitor loan qualification and buying processes to safeguard loan value and integrity.

Complete assigned tasks and training for self‑development as requested.

Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.

Remain up‑to‑date on product knowledge.

Act as manager on duty in the absence of the Store Manager.

Other related duties as assigned.

Minimum Requirements & Qualifications

Willing and able to lift up to 50 pounds.

Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).

Demonstrated supervisory ability.

Ability to work with firearms and to become firearms certified.

May assist customers on the exterior of the building or retrieve products from exterior storage.

Minimum age: 18 years old.

High School Diploma, GED, or equivalent experience.

Ability to work in multiple locations as business needs dictate.

Flexible availability for retail schedule, including weekends and holidays.

Expectation to work 45+ hours a week; hours are not guaranteed.

Computer literate and able to operate POS systems and common office machines.

Ability to multi‑task in a fast‑paced environment.

Detail‑oriented with strong organizational skills.

Analytical ability.

Cash handling experience is required.

Ability to work independently with minimal supervision.

Excellent work ethic and strong business sense.

Commission Plan
Potential to earn 2‑8% commission based on gross profit of personal performance. Detailed information is provided during the interview process.

Application Process & Legal Notices
Submitting an application confirms your opt‑in to receive phone, text, and email communications. Message and data rates may apply. You can unsubscribe from text messages by replying STOP. Unsubscribe from email communications by clicking the provided link. FirstCash is an Equal Opportunity Employer and will provide reasonable accommodations for qualified individuals with disabilities.

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