Senior HR Assistant
East Tennessee State University, Nashville, TN, United States
The HR Assistant (Front Desk) provides administrative and operational support to the Human Resources department while serving as the first point of contact for employees, applicants, and visitors. This role supports HR information systems, maintains accurate personnel records, and ensures compliance with federal, state, and university policies. The HR Assistant also delivers clerical support and contributes to a welcoming, efficient front office environment.
Knowledge, Skills, and Abilities
Ability to communicate effectively
Ability to interact professionally with a diverse population
Ability to work in a fast-paced, stressful environment
Ability to maintain confidentiality and professionalism in all duties
Ability to use good judgment
Ability to establish and maintain effective working relationships
Ability to provide quality customer service
Ability to work independently and as part of a team
Knowledge of office practices and procedures
Knowledge of office equipment
Knowledge of computers and software (Microsoft, Outlook, etc.)
Knowledge of basic Human Resources practices and procedures
Knowledge of ETSU policies and procedures
Required Qualifications
High school diploma
Minimum of two (2) years of office/clerical/technical or related experience
Preferred Qualifications
Bachelor’s degree in Human Resources, Management, or a closely related field.
Experience in HR strongly preferred
ETSU is an Equal Opportunity Employer
Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.
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Knowledge, Skills, and Abilities
Ability to communicate effectively
Ability to interact professionally with a diverse population
Ability to work in a fast-paced, stressful environment
Ability to maintain confidentiality and professionalism in all duties
Ability to use good judgment
Ability to establish and maintain effective working relationships
Ability to provide quality customer service
Ability to work independently and as part of a team
Knowledge of office practices and procedures
Knowledge of office equipment
Knowledge of computers and software (Microsoft, Outlook, etc.)
Knowledge of basic Human Resources practices and procedures
Knowledge of ETSU policies and procedures
Required Qualifications
High school diploma
Minimum of two (2) years of office/clerical/technical or related experience
Preferred Qualifications
Bachelor’s degree in Human Resources, Management, or a closely related field.
Experience in HR strongly preferred
ETSU is an Equal Opportunity Employer
Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.
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