Payroll and Benefits Manager
HSO, New York, NY, United States
At HSO, our people are at the center of everything we do. As our Payroll and Benefits Manager, you’ll play a critical role in ensuring our employees are supported through accurate payroll, strong benefits administration, and compliant, scalable processes that support a growing professional services organization.
This role partners closely with HR, Finance, and Total Rewards leadership and helps deliver a reliable, high-quality employee experience across payroll, reimbursements, and benefits operations.
As a Payroll And Benefits Manager, You Will
Oversee end-to-end payroll processing for a multi-state, remote workforce of 400+ employees
Ensure compliance with federal, state, and local payroll tax regulations across jurisdictions
Partner with HR and Finance to reconcile payroll accounts and resolve discrepancies
Support FLSA classification audits and maintain accurate payroll system updates
Manage expense reimbursement processing, audits, and policy compliance tracking
Maintain documentation supporting audits and regulatory requirements
Administer day-to-day benefits operations including enrollments, changes, and terminations
Serve as a primary employee contact for benefits eligibility, elections, and routine questions
Support ACA reporting, retirement plan deductions, and annual 401(k) audit preparation
Coordinate with carriers and third-party administrators to resolve eligibility and file issues
Deliver benefits orientation sessions for new hires
Contribute to HR process improvement initiatives that enhance employee experience and operational efficiency
You’re great at
Owning payroll processing in a multi-state environment with accuracy and confidence
Working deeply inside BambooHR as a system of record—not just running payroll, but troubleshooting, auditing, and improving workflows
Investigating payroll or benefits discrepancies and driving issues through resolution
Navigating ambiguity when information is incomplete and determining next steps independently
Supporting employees through complex claims or eligibility questions with care and clarity
Explaining payroll and benefits topics clearly to employees, HR partners, and leadership
Staying calm and structured under pressure, especially during reconciliation or reporting spikes
Performing detailed payroll variance analysis and identifying root causes quickly
Managing competing priorities while maintaining strong documentation discipline
Communicating clearly in writing and cross-functionally with Finance and HR stakeholders
Success in this role means you
Take ownership of payroll questions and follow them through to resolution
Investigate anomalies confidently instead of escalating prematurely
Communicate clearly and calmly with stakeholders during sensitive payroll situations
Support employees with professionalism and compassion when navigating benefits issues
Bring structure and clarity when processes are evolving or incomplete
Operate as a trusted partner to HR and Finance leadership
Sound like you? If so, you'll have
5+ years of payroll and benefits administration experience
Demonstrated experience processing payroll for multi-state U.S. organizations
Strong hands‑on experience working in BambooHR
Experience investigating payroll discrepancies, benefits claims issues, or reconciliation variances
Strong knowledge of payroll tax compliance and regulatory reporting requirements
Experience supporting compliance across ACA, ERISA, HIPAA, and COBRA
Experience preparing documentation for 401(k) audits
Experience partnering cross‑functionally with HR and Finance
A bachelor’s degree in HR, Accounting, Business Administration, or a related field (or equivalent experience)
Bonus points if you have
Certified Payroll Professional (CPP)
CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification
Experience supporting a remote or distributed workforce
Experience working with self‑funded health plans
Experience improving payroll or benefits processes in a scaling organization
Experience supporting expense reimbursement compliance and audits
Why join HSO?
HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience.
If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.
#J-18808-Ljbffr
This role partners closely with HR, Finance, and Total Rewards leadership and helps deliver a reliable, high-quality employee experience across payroll, reimbursements, and benefits operations.
As a Payroll And Benefits Manager, You Will
Oversee end-to-end payroll processing for a multi-state, remote workforce of 400+ employees
Ensure compliance with federal, state, and local payroll tax regulations across jurisdictions
Partner with HR and Finance to reconcile payroll accounts and resolve discrepancies
Support FLSA classification audits and maintain accurate payroll system updates
Manage expense reimbursement processing, audits, and policy compliance tracking
Maintain documentation supporting audits and regulatory requirements
Administer day-to-day benefits operations including enrollments, changes, and terminations
Serve as a primary employee contact for benefits eligibility, elections, and routine questions
Support ACA reporting, retirement plan deductions, and annual 401(k) audit preparation
Coordinate with carriers and third-party administrators to resolve eligibility and file issues
Deliver benefits orientation sessions for new hires
Contribute to HR process improvement initiatives that enhance employee experience and operational efficiency
You’re great at
Owning payroll processing in a multi-state environment with accuracy and confidence
Working deeply inside BambooHR as a system of record—not just running payroll, but troubleshooting, auditing, and improving workflows
Investigating payroll or benefits discrepancies and driving issues through resolution
Navigating ambiguity when information is incomplete and determining next steps independently
Supporting employees through complex claims or eligibility questions with care and clarity
Explaining payroll and benefits topics clearly to employees, HR partners, and leadership
Staying calm and structured under pressure, especially during reconciliation or reporting spikes
Performing detailed payroll variance analysis and identifying root causes quickly
Managing competing priorities while maintaining strong documentation discipline
Communicating clearly in writing and cross-functionally with Finance and HR stakeholders
Success in this role means you
Take ownership of payroll questions and follow them through to resolution
Investigate anomalies confidently instead of escalating prematurely
Communicate clearly and calmly with stakeholders during sensitive payroll situations
Support employees with professionalism and compassion when navigating benefits issues
Bring structure and clarity when processes are evolving or incomplete
Operate as a trusted partner to HR and Finance leadership
Sound like you? If so, you'll have
5+ years of payroll and benefits administration experience
Demonstrated experience processing payroll for multi-state U.S. organizations
Strong hands‑on experience working in BambooHR
Experience investigating payroll discrepancies, benefits claims issues, or reconciliation variances
Strong knowledge of payroll tax compliance and regulatory reporting requirements
Experience supporting compliance across ACA, ERISA, HIPAA, and COBRA
Experience preparing documentation for 401(k) audits
Experience partnering cross‑functionally with HR and Finance
A bachelor’s degree in HR, Accounting, Business Administration, or a related field (or equivalent experience)
Bonus points if you have
Certified Payroll Professional (CPP)
CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP certification
Experience supporting a remote or distributed workforce
Experience working with self‑funded health plans
Experience improving payroll or benefits processes in a scaling organization
Experience supporting expense reimbursement compliance and audits
Why join HSO?
HSO is a global Microsoft partner and business transformation leader, helping organizations modernize operations through Dynamics 365, Azure, Data & AI, and the Power Platform ecosystem. Internally, we invest just as intentionally in building scalable people operations that support growth, clarity, and a strong employee experience.
If you enjoy building reliable systems behind the scenes that make organizations run better, you’ll feel at home here.
#J-18808-Ljbffr