Field Maintenance Technician 1 -PSD Iron Pro
HOLT CAT, Irving, TX, United States
Since 1933 HOLT CAT has offered legendary Cat power systems service and support, from extensive parts inventories to preventive maintenance, generator support, diagnostics, and 24/7 emergency service. We are looking for a new team member dedicated to meeting the unique needs of our customers and getting the job done. We have a Field Maintenance Technician position based in Irving, Texas. For more information about HOLT and our History, Values, Sustainability, and Careers: www.holtat.com/about_us.
Job Summary
This position is responsible for performing quality routine preventive maintenance service work on power generation, switchgear, and uninterrupted power source (UPS) systems in order to satisfy customer needs. This position is also responsible for completing all necessary forms and documentation associated with Iron Pro in an accurate and timely manner. Experience is highly desired, and a good driving history is required. When it comes to operating power equipment, 100% uptime is the goal. Planned maintenance is the key to optimum efficiency and 24/7 reliability. Perform exemplary maintenance services on generators to ensure owning and operating costs exceed customer standards. Use Holt Cat's digital tools to capture and report issues as it pertains to the operation and performance of the equipment to maximize uptime. Lastly, the incumbent must successfully work with Holt's central dispatch team for logistics and communicate directly with customers to confirm job requirements, location, and timeline.
Compensation and Benefits
Compensation for this position will be competitive and consistent with your experience and competencies and includes a flat rate variance bonus structure.
Sign-on bonus for qualified positions
HOLT CAT offers a comprehensive benefits program that includes complete health care benefits (medical, dental, vision, disability, life insurance), 401(k) & Profit-Sharing plan
Paid holidays and a front‑loaded PTO program
Employee wellness resources and Employee Assistance Program
Up to 15 days of child bonding leave
We offer a robust, established employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT
Ongoing in‑house technical development curriculum to develop your skills and competencies
We also maintain a Tuition Reimbursement program to support the pursuit of accredited college or technical school courses
Essential Functions
Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Performs high‑quality preventative field maintenance work and electronic inspections on generators, ATS, and engines
Effectively maintains and communicates a field service schedule to deliver an exceptional customer experience
Desires to challenge self with an abundance mindset to achieve the highest levels of performance and quality
Adaptable and understanding of changes to schedules and timelines
Accurately obtains, packages, and submits required compartment fluid samples daily
Maintains appearance and operation of service truck to ensure productivity and professional representation to Holt customers
Work Order Efficiency- 5% or higher for the reviewed time period
Requires regular and punctual employee attendance
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities
A self‑motivated, thoughtful individual with a high energy level who can work alone or with others in a field environment
Ability to work independently as well as a part of a diverse team and establish and maintain effective working relationships with co‑workers, supervisors, and customers
Exceptional customer service skills with the ability to interact with tact and courtesy and maintain a professional demeanor
Demonstrated proficiency with current computer software and related hardware
Some knowledge of generators, ATS, engines, and related equipment
Ability to read and understand equipment service manuals and lubrication charts
Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Understanding of preventive maintenance procedures and practices
Education and Experience
High school diploma or equivalent Preferred
Up to one year of experience with field or shop preventive maintenance of generators, ATS, engines, and related equipment preferred
Valid driver's license with a safe driving record required
Travel
Up to 20% of overnight travel
#LI-HCT
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.
#J-18808-Ljbffr
Job Summary
This position is responsible for performing quality routine preventive maintenance service work on power generation, switchgear, and uninterrupted power source (UPS) systems in order to satisfy customer needs. This position is also responsible for completing all necessary forms and documentation associated with Iron Pro in an accurate and timely manner. Experience is highly desired, and a good driving history is required. When it comes to operating power equipment, 100% uptime is the goal. Planned maintenance is the key to optimum efficiency and 24/7 reliability. Perform exemplary maintenance services on generators to ensure owning and operating costs exceed customer standards. Use Holt Cat's digital tools to capture and report issues as it pertains to the operation and performance of the equipment to maximize uptime. Lastly, the incumbent must successfully work with Holt's central dispatch team for logistics and communicate directly with customers to confirm job requirements, location, and timeline.
Compensation and Benefits
Compensation for this position will be competitive and consistent with your experience and competencies and includes a flat rate variance bonus structure.
Sign-on bonus for qualified positions
HOLT CAT offers a comprehensive benefits program that includes complete health care benefits (medical, dental, vision, disability, life insurance), 401(k) & Profit-Sharing plan
Paid holidays and a front‑loaded PTO program
Employee wellness resources and Employee Assistance Program
Up to 15 days of child bonding leave
We offer a robust, established employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT
Ongoing in‑house technical development curriculum to develop your skills and competencies
We also maintain a Tuition Reimbursement program to support the pursuit of accredited college or technical school courses
Essential Functions
Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Performs high‑quality preventative field maintenance work and electronic inspections on generators, ATS, and engines
Effectively maintains and communicates a field service schedule to deliver an exceptional customer experience
Desires to challenge self with an abundance mindset to achieve the highest levels of performance and quality
Adaptable and understanding of changes to schedules and timelines
Accurately obtains, packages, and submits required compartment fluid samples daily
Maintains appearance and operation of service truck to ensure productivity and professional representation to Holt customers
Work Order Efficiency- 5% or higher for the reviewed time period
Requires regular and punctual employee attendance
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities
A self‑motivated, thoughtful individual with a high energy level who can work alone or with others in a field environment
Ability to work independently as well as a part of a diverse team and establish and maintain effective working relationships with co‑workers, supervisors, and customers
Exceptional customer service skills with the ability to interact with tact and courtesy and maintain a professional demeanor
Demonstrated proficiency with current computer software and related hardware
Some knowledge of generators, ATS, engines, and related equipment
Ability to read and understand equipment service manuals and lubrication charts
Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Understanding of preventive maintenance procedures and practices
Education and Experience
High school diploma or equivalent Preferred
Up to one year of experience with field or shop preventive maintenance of generators, ATS, engines, and related equipment preferred
Valid driver's license with a safe driving record required
Travel
Up to 20% of overnight travel
#LI-HCT
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.
#J-18808-Ljbffr