Front Office Coordinator
Hanger, Jefferson City, MO, United States
Could This Be For You?
This entry-level position is ideal for someone who enjoys working with people, can manage multiple tasks throughout the day, and stays composed in a busy, patient-facing environment. Training and support will be provided to help you succeed in the role but must be familiar with managing a fast paced, public facing setting. This is ideal for someone looking to get their foot in the door in healthcare but need a place to start. Food service workers or any other fast paced industry employees are encouraged to apply!
Your Impact
Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk
Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
Record Maintenance: Ensure accurate and complete electronic health records for all patients.
Minimum Qualifications
High school diploma or equivalent combination of education and experience required.
Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process
Less than one year of customer service, administrative or related experience required.
Experience in a receptionist position or experience with medical front office procedures preferred.
Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
This entry-level position is ideal for someone who enjoys working with people, can manage multiple tasks throughout the day, and stays composed in a busy, patient-facing environment. Training and support will be provided to help you succeed in the role but must be familiar with managing a fast paced, public facing setting. This is ideal for someone looking to get their foot in the door in healthcare but need a place to start. Food service workers or any other fast paced industry employees are encouraged to apply!
Your Impact
Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk
Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
Record Maintenance: Ensure accurate and complete electronic health records for all patients.
Minimum Qualifications
High school diploma or equivalent combination of education and experience required.
Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process
Less than one year of customer service, administrative or related experience required.
Experience in a receptionist position or experience with medical front office procedures preferred.
Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.