Medical Receptionist
PRIDE Health, Bellaire, TX, United States
Job Title: Medical Receptionist
Location: Bellaire, TX 77401
Shift: 8-hour shift between 7:00 AM 7:00 PM (MondayFriday)
Duration: 3 months with a strong possibility of extension
Pay Range: $15 $18/hr.
Key Responsibilities:
Answer inbound and outbound calls related to appointment scheduling and patient inquiries
Accurately document calls and patient information in the system
Follow up on unresolved issues and complete callback requests promptly
Provide scheduling assistance, information, and solutions to patients/customers
Maintain up-to-date knowledge of scheduling procedures and workflows
Meet productivity and quality targets in a team-based contact center environment
Adhere to HIPAA/PHI privacy and security requirements
Required Qualifications:
High School Diploma or GED
2+ years of contact center, customer service, or healthcare scheduling experience
Strong customer service and communication skills
Experience with medical scheduling and patient registration
Ability to use computer systems and EMR software
Preferred Skills:
Bilingual English/Spanish
Knowledge of patient privacy and HIPAA requirements
Strong listening, documentation, and problem-solving skills
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Location: Bellaire, TX 77401
Shift: 8-hour shift between 7:00 AM 7:00 PM (MondayFriday)
Duration: 3 months with a strong possibility of extension
Pay Range: $15 $18/hr.
Key Responsibilities:
Answer inbound and outbound calls related to appointment scheduling and patient inquiries
Accurately document calls and patient information in the system
Follow up on unresolved issues and complete callback requests promptly
Provide scheduling assistance, information, and solutions to patients/customers
Maintain up-to-date knowledge of scheduling procedures and workflows
Meet productivity and quality targets in a team-based contact center environment
Adhere to HIPAA/PHI privacy and security requirements
Required Qualifications:
High School Diploma or GED
2+ years of contact center, customer service, or healthcare scheduling experience
Strong customer service and communication skills
Experience with medical scheduling and patient registration
Ability to use computer systems and EMR software
Preferred Skills:
Bilingual English/Spanish
Knowledge of patient privacy and HIPAA requirements
Strong listening, documentation, and problem-solving skills
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors