Administrative Assistant
Senior Helpers Parent Account, Leesburg, FL, United States
This job description outlines the objective, primary responsibilities, and/or requirements and qualifications of the Receptionist/Administrative Assistant. This description is not meant to be an exhaustive list of services, as the exact duties to be performed will vary.
Objective:
To answer and direct incoming phone calls, greet guests and coordinate general office administrative activities
Reports to: Director of Operations
Primary Responsibilities (including, but not limited to)
Answer, screen, and route incoming phone calls in a pleasant, courteous manner
Greet and direct office visitors in a pleasant, courteous manner
Perform general office administrative support functions such as coordinating mailings, data input, and file maintenance more fully described as follows:
Creating and updating client and caregiver files
Filing documents, including timesheets, in appropriate folders and cabinets
Creating new hire packets and employee handbooks
Compiling marketing materials, such as binders and folders, as needed
Inputting caregiver information into Matrix
Verifying complete caregiver information is collected, completed and properly filed according to policy after hiring
Distributing caregiver manuals and ensuring caregiver access to user systems
Creating expiration reports, contacting caregivers to obtain updated documents, and uploading information into Matrix
Responding to requests for documentation from Long Term Care Insurance
Reviewing charts to ensure tasks match care plan
Other duties, as assigned
Qualifications
Minimum of two years of support experience in an office setting.
Ability to communicate pleasantly and effectively with callers and internal staff.
Familiar with a variety of the field’s concepts, practices, and procedures.
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills.
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Objective:
To answer and direct incoming phone calls, greet guests and coordinate general office administrative activities
Reports to: Director of Operations
Primary Responsibilities (including, but not limited to)
Answer, screen, and route incoming phone calls in a pleasant, courteous manner
Greet and direct office visitors in a pleasant, courteous manner
Perform general office administrative support functions such as coordinating mailings, data input, and file maintenance more fully described as follows:
Creating and updating client and caregiver files
Filing documents, including timesheets, in appropriate folders and cabinets
Creating new hire packets and employee handbooks
Compiling marketing materials, such as binders and folders, as needed
Inputting caregiver information into Matrix
Verifying complete caregiver information is collected, completed and properly filed according to policy after hiring
Distributing caregiver manuals and ensuring caregiver access to user systems
Creating expiration reports, contacting caregivers to obtain updated documents, and uploading information into Matrix
Responding to requests for documentation from Long Term Care Insurance
Reviewing charts to ensure tasks match care plan
Other duties, as assigned
Qualifications
Minimum of two years of support experience in an office setting.
Ability to communicate pleasantly and effectively with callers and internal staff.
Familiar with a variety of the field’s concepts, practices, and procedures.
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills.
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