Office Assistant 1 (PCN 089057)
State of Alaska, Juneau, AK, United States
Position
Office Assistant 1 – Division of Investments, Alaskan State, on-site at Juneau Headquarters.
Eligibility
This position is open to Alaska residents only. Residents must meet the residency definition provided by the Division of Alaska.
Key Responsibilities
Greet visitors and assist borrowers, vendors, and agency partners with basic inquiries.
Answer and route incoming phone calls while providing courteous, accurate information to the public and internal staff.
Scan, file, and maintain loan documents, correspondence, and records in both physical and electronic formats.
Ensure documents are properly labeled, organized, and stored in accordance with the division's retention policies.
Open, sort, and distribute incoming mail; prepare outgoing and certified mailings.
Qualifications
High school diploma or G.E.D.; OR
Acceptance in full standing by an accredited college (including concurrent or dual enrollment programs); OR
Career Readiness Certificate with ACT WorkKeys® skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.
Must have a valid driver's license and be at least 18 years old if required to operate a state vehicle.
Additional Requirements
Applicants may be asked to submit performance evaluations, letters of recommendation, and references.
Desired Personal Qualities
Attention to detail.
Strong written and oral communication skills.
Conscientiousness and commitment to quality service.
Customer‑service orientation.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1‑800‑587‑4095 in Juneau or TTY: Alaska Relay 711 or 1‑800‑770‑8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer.
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Office Assistant 1 – Division of Investments, Alaskan State, on-site at Juneau Headquarters.
Eligibility
This position is open to Alaska residents only. Residents must meet the residency definition provided by the Division of Alaska.
Key Responsibilities
Greet visitors and assist borrowers, vendors, and agency partners with basic inquiries.
Answer and route incoming phone calls while providing courteous, accurate information to the public and internal staff.
Scan, file, and maintain loan documents, correspondence, and records in both physical and electronic formats.
Ensure documents are properly labeled, organized, and stored in accordance with the division's retention policies.
Open, sort, and distribute incoming mail; prepare outgoing and certified mailings.
Qualifications
High school diploma or G.E.D.; OR
Acceptance in full standing by an accredited college (including concurrent or dual enrollment programs); OR
Career Readiness Certificate with ACT WorkKeys® skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.
Must have a valid driver's license and be at least 18 years old if required to operate a state vehicle.
Additional Requirements
Applicants may be asked to submit performance evaluations, letters of recommendation, and references.
Desired Personal Qualities
Attention to detail.
Strong written and oral communication skills.
Conscientiousness and commitment to quality service.
Customer‑service orientation.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1‑800‑587‑4095 in Juneau or TTY: Alaska Relay 711 or 1‑800‑770‑8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer.
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