Security Ambassador - Unarmed
Avocet Hospitality Group, Charleston, SC, United States
Overview
We at Avocet aim to create fulfilling, meaningful experiences for guests and talent alike by balancing brand guidance with individual authenticity in a dynamic professional environment.
Benefits
Company Provided Life Insurance
Short and Long Term Disability
Accident and Critical Illness Insurance
401(k) Retirement Savings Plan with Employer Matching
Role
The Rooftop is seeking unarmed Security/Ambassadors to maintain safety, guest flow, and overall guest experience. This role monitors the rooftop elevator to ensure it does not exceed load and assists in managing rooftop occupancy in accordance with local regulations. It is a guest-facing position requiring attention to detail and a warm, welcoming presence.
Primary Duties and Responsibilities
Monitor rooftop elevator traffic and ensure it does not exceed 8 guests at a time
Assist in tracking rooftop occupancy and communicate updates to the MOD
Greet and engage with guests in a friendly, professional manner
Notify the MOD when guests request to take the stairs or when stairs are in use
Maintain a visible, approachable presence near the elevator and/or stairwell during peak periods
Collaborate with rooftop and hotel staff to support smooth guest flow and manage wait times
Step in to assist with guest crowd control as needed
Adhere to all property safety protocols and local occupancy guidelines
Please note that team members may be asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Rooftop General Manager or other managers.
Job Requirements
Education & Experience:
Any combination of education and experience equivalent to graduation from high school or other training/experience providing required knowledge, skills, and abilities.
Previous experience in hospitality, security, or a related field preferred.
Skills & Abilities:
Commitment to guest satisfaction and service excellence
Comfortable standing and actively engaging with guests for extended periods
Excellent communication and people skills
Ability to read, speak, and understand English to follow directions and procedures, and communicate with the team and guests
Ability to learn and perform all essential job functions accurately and safely with minimal supervision
Calm and confident in high-traffic environments
Team-oriented, dependable, and proactive
Working Conditions
Equipment to Be Used:
Guest counting software, apps, or manual clicker
Physical & Mental Requirements:
Maintain regular and punctual on-site attendance with the ability to work a flexible schedule including days, evenings, weekends, and holidays as required
Ability to stand for long periods
Frequent use of hands and arms; ability to climb, balance, stoop, kneel, and crouch
Ability to go up and down four flights of stairs multiple times during shift
Ability to push, pull, lift and carry up to 30 lbs
Ability to adapt to an ever-changing and sometimes stressful work environment
High guest interaction with varying conditions and circumstances
Fast-paced; high volume; team-oriented
Outdoor work with some covered areas in variable weather conditions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Location & Compensation
Location: 19 Vendue Range, Charleston, SC 29401 (The Vendue)
Hourly Pay: $18.00 per hour (part-time)
Sign-on bonus: $250 after 3 months and $250 after 6 months
Paid Time Off & Paid Holidays
Earned wage access through PayActiv
Affordable medical, dental, and vision insurance
Company provided life insurance, short & long term disability, and accident/critical illness insurance
Traditional 401(k) and Roth 401(k) with employer matching up to 3.5%
Referral, Employee Assistance, and Tuition Reimbursement programs
Discounts at Avocet-owned hotels and restaurants
#J-18808-Ljbffr
We at Avocet aim to create fulfilling, meaningful experiences for guests and talent alike by balancing brand guidance with individual authenticity in a dynamic professional environment.
Benefits
Company Provided Life Insurance
Short and Long Term Disability
Accident and Critical Illness Insurance
401(k) Retirement Savings Plan with Employer Matching
Role
The Rooftop is seeking unarmed Security/Ambassadors to maintain safety, guest flow, and overall guest experience. This role monitors the rooftop elevator to ensure it does not exceed load and assists in managing rooftop occupancy in accordance with local regulations. It is a guest-facing position requiring attention to detail and a warm, welcoming presence.
Primary Duties and Responsibilities
Monitor rooftop elevator traffic and ensure it does not exceed 8 guests at a time
Assist in tracking rooftop occupancy and communicate updates to the MOD
Greet and engage with guests in a friendly, professional manner
Notify the MOD when guests request to take the stairs or when stairs are in use
Maintain a visible, approachable presence near the elevator and/or stairwell during peak periods
Collaborate with rooftop and hotel staff to support smooth guest flow and manage wait times
Step in to assist with guest crowd control as needed
Adhere to all property safety protocols and local occupancy guidelines
Please note that team members may be asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Rooftop General Manager or other managers.
Job Requirements
Education & Experience:
Any combination of education and experience equivalent to graduation from high school or other training/experience providing required knowledge, skills, and abilities.
Previous experience in hospitality, security, or a related field preferred.
Skills & Abilities:
Commitment to guest satisfaction and service excellence
Comfortable standing and actively engaging with guests for extended periods
Excellent communication and people skills
Ability to read, speak, and understand English to follow directions and procedures, and communicate with the team and guests
Ability to learn and perform all essential job functions accurately and safely with minimal supervision
Calm and confident in high-traffic environments
Team-oriented, dependable, and proactive
Working Conditions
Equipment to Be Used:
Guest counting software, apps, or manual clicker
Physical & Mental Requirements:
Maintain regular and punctual on-site attendance with the ability to work a flexible schedule including days, evenings, weekends, and holidays as required
Ability to stand for long periods
Frequent use of hands and arms; ability to climb, balance, stoop, kneel, and crouch
Ability to go up and down four flights of stairs multiple times during shift
Ability to push, pull, lift and carry up to 30 lbs
Ability to adapt to an ever-changing and sometimes stressful work environment
High guest interaction with varying conditions and circumstances
Fast-paced; high volume; team-oriented
Outdoor work with some covered areas in variable weather conditions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Location & Compensation
Location: 19 Vendue Range, Charleston, SC 29401 (The Vendue)
Hourly Pay: $18.00 per hour (part-time)
Sign-on bonus: $250 after 3 months and $250 after 6 months
Paid Time Off & Paid Holidays
Earned wage access through PayActiv
Affordable medical, dental, and vision insurance
Company provided life insurance, short & long term disability, and accident/critical illness insurance
Traditional 401(k) and Roth 401(k) with employer matching up to 3.5%
Referral, Employee Assistance, and Tuition Reimbursement programs
Discounts at Avocet-owned hotels and restaurants
#J-18808-Ljbffr