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Front Desk Agent

WizeHire, Inc, Crestview, FL, United States


Responsibilities

Manage guest check-ins and check-outs appropriately

Balance cash at the end of each shift and generate reports for the next shift.

Operate the hotel switchboard, answer inquiries, and transfer calls as needed.

Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions

Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications

Experience in hospitality or customer service is preferred but not required.

Physical ability to stand, walk, and lift up to 25 pounds as needed.

Availability to work flexible schedules, including weekends and holidays.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint

Compensation
$14 hourly to start

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