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Business Analyst

3B Staffing LLC, Orlando, FL, United States


Duration: 22+ months

Hybrid: Monday through Thursday is onsite. Friday is Remote. Subject to change

Additional Information • The team currently ONLY sourcing for candidates in the Orlando market.

Hybrid Background (Valued): Experience in at least three of the following areas is must: Project Management, Scrum Master, Jira Administration, or Product Management. This diverse experience allows for a broader perspective on Jira needs.
• Experience with Agile methodologies (Scrum, Kanban, etc.) and their practical application in Jira from a business process perspective
• Experience with Jira Cloud and/or Jira Data Center
• Experience with business process modeling and analysis techniques
• Experience in implementing and scaling process improvements across multiple teams within a Business Analyst capacity

This role will be supporting MyJira Consistency for DX & T&D. Team is looking for a seasoned Business Analyst with solid understanding and experience with Agile methodologies and Atlassian Jira (Cloud and Data Center), to join the Agile & Collaboration Tools team and play a crucial part in enhancing how we work, improved consistency, collaboration, and efficiency. Deliver MyJira Consistency for DX Tech and Digital.
• Interviews: 1 round interview
• Work Schedule: Monday - Thursday @ KP2 & remote on Friday. **subject to change**

Work location: Orlando

INTERNAL NOTES:

Title: Business Analyst

Ideal Start Date: ASAP

Duration of Assignment: 22+

Interview Schedule/Availability: Telephone followed by zoom

Misc. Info: Must give last four SSN, Birth mm/dd and email address

Make sure to answer these questions:

Please add the candidate's Middle Initial.

IF it says above that the role has OT, please put in the OT (1.5) rate and DT (2) rates next to the regular rate.

Has this candidate been submitted by us to Disney in the past?

If so, is the attached resume new or the same one we used last submittal?

Have they interviewed for Disney in the past:

Have they worked for Disney in the past:

As a Contractor or as a FTE?

When and who was their manager?

EXTERNAL JOB DESCRIPTION:

The Opportunity: Are you passionate about improving software development processes and see the immense value in using tools to drive team effectiveness? Do you believe in creating systems that foster alignment and consistency to help teams work better together? If so, we have an exciting opportunity for you to join our team as a Business Analyst focused on our Atlassian platform!

In this role, you will play a crucial part in enhancing how our software development teams utilize Jira (and other Atlassian Products) to achieve improved consistency, collaboration, and efficiency. We are seeking a pragmatic and experienced Business Analyst who can understand our organizational needs and guide us towards effective project configurations within Jira that empower teams while ensuring necessary enterprise alignment. We're not imposing rigid rules, but rather seeking to establish essential foundations for how teams use Jira.

This role is a hybrid, blending process analysis with hands-on Jira expertise. We need a Business Analyst who brings a diverse perspective, informed by experience in project management, scrum mastering, Jira administration, and potentially product management. You won't need to be an expert in every area, but we value individuals who can leverage a range of experiences to contribute practical ideas and effective solutions.

What You'll Do:

Business Needs Analysis: Conduct thorough analysis of our current Jira usage across software development teams to understand needs, pain points, and opportunities for improvement related to consistency and efficiency.

Requirements Gathering and Solution Design: Elicit requirements from stakeholders across project management, development, and product teams regarding their Jira needs and workflows. Design and propose common core project configurations within Jira that address these needs and promote enterprise alignment.

Process and Workflow Optimization: Analyze existing software development processes and identify areas where Jira can be better leveraged to streamline workflows, improve collaboration, and increase overall efficiency.

Translate Business Requirements to Jira Configurations: Translate documented business requirements and process improvements into detailed and effective Jira configurations, workflows, and automations.

Stakeholder Collaboration and Communication: Work closely with project managers, scrum masters, development teams, and product owners to ensure proposed Jira solutions are practical, meet their needs, and are effectively communicated and understood.

Guidance and Training: Develop and deliver guidance and training materials to support teams in effectively using Jira and adopting agreed-upon configurations. Act as a subject matter expert and advocate for best practices.

Performance Monitoring and Iteration: Monitor the impact of implemented Jira changes, gather user feedback, and continuously iterate on configurations to ensure ongoing effectiveness, user satisfaction, and alignment with business objectives.

Basic Qualifications:

Business Analysis Mindset: A strong analytical approach to understanding business problems and developing practical, process-oriented, and tool-based solutions.

Passion for Process Improvement: A genuine interest in optimizing software development processes and leveraging technology to enhance team performance.

Solid Jira Expertise: Practical experience in configuring and administering Jira, including workflows, project configurations, permissions, and automation. Ability to translate business requirements into Jira solutions.

Experience in Software Development Context: Understanding of software development lifecycles, methodologies (Agile, Scrum, etc.), and the challenges of managing software projects in a matrixed environment.

Hybrid Background (Valued): Experience in at least three of the following areas is must: Project Management, Scrum Master, Jira Administration, or Product Management. This diverse experience allows for a broader perspective on Jira needs.

Stakeholder Management and Communication Skills: Excellent communication, interpersonal, and collaboration skills to effectively work with diverse teams and stakeholders to gather requirements, build consensus, and drive adoption of Jira solutions.

Problem-Solving and Analytical Abilities: Strong analytical and problem-solving skills to identify root causes of inefficiencies and design effective Jira-based solutions.

Proactive and Results-Oriented: A self-starter who takes initiative to identify areas for improvement and drive positive change within the Jira platform.
• Experience with Agile methodologies (Scrum, Kanban, etc.) and their practical application in Jira from a business process perspective
• Experience with Jira Cloud and/or Jira Data Center
• Experience with business process modeling and analysis techniques
• Experience in implementing and scaling process improvements across multiple teams within a Business Analyst capacity

Preferred Qualifications
• Experience with other Atlassian tools (Confluence, Bitbucket, etc.)
• Jira Administrator Certification or other relevant Atlassian certifications

Required Education Bachelor's Degree or equivalent