Care Coordinator
TLC Animal Clinic, Chino Hills, CA, United States
PetVet Care Centers' TLC Animal Clinic
is currently seeking a
Care Coordinator
to join their team.
Our mission is to improve the lives of animals and people by providing exceptional and compassionate care at every stage.
Position Overview
The Care Coordinator will support a high-performing organization through administrative and customer service tasks, delivering superior care and exceptional service.
Key Responsibilities
Provides excellent customer service in-person, over the phone, and during high‑stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.
Qualifications (Required)
2 years of Veterinary Reception experience.
Preferred Skills (Nice to Have)
Experience in Cornerstone and Veterinary Terminology.
Excellent interpersonal skills and a passion for animals.
Schedule
Monday-Thursday; 9 AM-6 PM.
Pay Range
$19.50 — $19.50 USD
What We Offer
Medical, dental, and vision insurance.
Paid Parental Leave (birth, adoption, foster).
401(k) with discretionary contribution.
Team Member Pet Discounts.
Emotional wellbeing support — including Calm app access and 24/7 EAP.
CE stipends and career development resources.
Grant Circle — a relief fund for team members facing personal hardship.
Local hospital culture backed by national resources.
Equal Opportunity Employment
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.
You care for pets. We care for you.
#J-18808-Ljbffr
is currently seeking a
Care Coordinator
to join their team.
Our mission is to improve the lives of animals and people by providing exceptional and compassionate care at every stage.
Position Overview
The Care Coordinator will support a high-performing organization through administrative and customer service tasks, delivering superior care and exceptional service.
Key Responsibilities
Provides excellent customer service in-person, over the phone, and during high‑stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.
Qualifications (Required)
2 years of Veterinary Reception experience.
Preferred Skills (Nice to Have)
Experience in Cornerstone and Veterinary Terminology.
Excellent interpersonal skills and a passion for animals.
Schedule
Monday-Thursday; 9 AM-6 PM.
Pay Range
$19.50 — $19.50 USD
What We Offer
Medical, dental, and vision insurance.
Paid Parental Leave (birth, adoption, foster).
401(k) with discretionary contribution.
Team Member Pet Discounts.
Emotional wellbeing support — including Calm app access and 24/7 EAP.
CE stipends and career development resources.
Grant Circle — a relief fund for team members facing personal hardship.
Local hospital culture backed by national resources.
Equal Opportunity Employment
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.
You care for pets. We care for you.
#J-18808-Ljbffr