Territory Account Manager - US
QbDVision, Washington, DC, United States
Territory Account Manager We are looking for a Territory Account Manager motivated to drive new customer growth and build relationships with a portfolio of existing global pharma and biotech customers to help further drive expansion and revenue growth.
What You'll Own Sales & Revenue Generation
Developing and implementing a territory sales plan associated with company's sales targets
Maintaining a consistent pipeline of prospects through networking, referrals, industry research, etc.
Partnering with Pre-Sales Product Specialists to provide informative product demonstrations tailored to specific prospect needs and workflows within CMC and related areas.
Collaborate closely with the Marketing team to discover and originate new opportunities, and create engaging marketing materials that spark meaningful pipeline conversations and boost territory growth
Developing detailed and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), highlighting our business value, solution strengths, and differentiation.
Collaborating with Product Specialists to understand prospect requirements and design optimal solution architectures that align with their scientific workflows.
Growing the overall business and presence at named accounts, originating new engagements across pharmaceutical development and commercial manufacturing
Solution Expertise
Maintaining an understanding of our platform's features, functionality, and technical architecture.
Possessing and/or developing an understanding of and subsequently maintaining expertise in pharmaceutical and biotechnology development and manufacturing workflows; particularly CMC and related software solutions (e.g., LIMS, ELN, MES, RIM, ERP).
Staying current on industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS space.
Articulating the value proposition of our platform in the context of customer-specific scientific and business challenges.
Content and Tool Development
Contributing to the development of technical sales collateral, including demo scripts, presentations, FAQs, and technical documentation.
Identifying opportunities to create reusable solutions, templates, and best practices for common customer use cases.
Providing feedback to the Product and Engineering teams based on customer interactions and market insights.
Customer Engagement and Relationship Building
Building and maintaining strong relationships with key stakeholders within the client organizations, in particular business (PD, MSAT, tech ops), digital/IT and data leadership, and practitioners in pharmaceutical development, tech transfer, and manufacturing,
Serving as the primary point of contact for clients, advocating for their needs and interests within the company.
Developing account plans to identify opportunities for upselling or cross-selling additional licenses, products, or services and maximizing client lifetime value.
Managing contract renewals and ensuring that clients continue to derive value from the company's offerings.
Partnering with Customer Success to address client concerns or escalations in a timely and effective manner and collaborating with internal teams to find solutions.
Travel and Industry Participation
Traveling to customer sites as needed for meetings, demonstrations, and technical workshops (30% of time).
Attending industry conferences and events to stay informed about market trends and network with potential customers (20%).
What You'll Own Sales & Revenue Generation
Developing and implementing a territory sales plan associated with company's sales targets
Maintaining a consistent pipeline of prospects through networking, referrals, industry research, etc.
Partnering with Pre-Sales Product Specialists to provide informative product demonstrations tailored to specific prospect needs and workflows within CMC and related areas.
Collaborate closely with the Marketing team to discover and originate new opportunities, and create engaging marketing materials that spark meaningful pipeline conversations and boost territory growth
Developing detailed and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), highlighting our business value, solution strengths, and differentiation.
Collaborating with Product Specialists to understand prospect requirements and design optimal solution architectures that align with their scientific workflows.
Growing the overall business and presence at named accounts, originating new engagements across pharmaceutical development and commercial manufacturing
Solution Expertise
Maintaining an understanding of our platform's features, functionality, and technical architecture.
Possessing and/or developing an understanding of and subsequently maintaining expertise in pharmaceutical and biotechnology development and manufacturing workflows; particularly CMC and related software solutions (e.g., LIMS, ELN, MES, RIM, ERP).
Staying current on industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS space.
Articulating the value proposition of our platform in the context of customer-specific scientific and business challenges.
Content and Tool Development
Contributing to the development of technical sales collateral, including demo scripts, presentations, FAQs, and technical documentation.
Identifying opportunities to create reusable solutions, templates, and best practices for common customer use cases.
Providing feedback to the Product and Engineering teams based on customer interactions and market insights.
Customer Engagement and Relationship Building
Building and maintaining strong relationships with key stakeholders within the client organizations, in particular business (PD, MSAT, tech ops), digital/IT and data leadership, and practitioners in pharmaceutical development, tech transfer, and manufacturing,
Serving as the primary point of contact for clients, advocating for their needs and interests within the company.
Developing account plans to identify opportunities for upselling or cross-selling additional licenses, products, or services and maximizing client lifetime value.
Managing contract renewals and ensuring that clients continue to derive value from the company's offerings.
Partnering with Customer Success to address client concerns or escalations in a timely and effective manner and collaborating with internal teams to find solutions.
Travel and Industry Participation
Traveling to customer sites as needed for meetings, demonstrations, and technical workshops (30% of time).
Attending industry conferences and events to stay informed about market trends and network with potential customers (20%).