IT Desktop Support Technician / PC Technician
TEKsystems, Grand Haven, MI, United States
Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree or an IT Certification into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual.
Job Overview
Our client, a large Healthcare System throughout the Midwest, has multiple openings to support a project to upgrade their technology. The role involves replacing old PCs and upgrading to new devices in Windows 11. IT Technicians will work 1st shift on‑site in Grand Haven, MI.
Responsibilities & Skills
Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
Swap out laptops/desktops and deploy Windows 10 and Windows 11.
Re‑image Windows 11 onto machines from Windows 10.
Assist all users with any logged IT related incident when called upon.
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; elevate incidents to other support teams when necessary.
Accurately record, update and document requests using the IT service desk system.
Install and configure new IT equipment.
Resolve incidents and upgrade different types of software and hardware.
Resolve incidents with printers, copiers, and scanners.
Maintain a first‑class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
Qualifications
Prior experience with Helpdesk, Desktop Support or PC Technician roles.
CompTIA Certifications desirable for this role.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Details
Contract to Hire position based out of Grand Haven, MI. Pay range: $22.00 – $22.00/hr.
Applications accepted until May 8, 2026.
Interested applicants may send a resume and contact information to zkanouse@teksystems.com (no space in email address).
Equal Opportunity Employment
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Job Overview
Our client, a large Healthcare System throughout the Midwest, has multiple openings to support a project to upgrade their technology. The role involves replacing old PCs and upgrading to new devices in Windows 11. IT Technicians will work 1st shift on‑site in Grand Haven, MI.
Responsibilities & Skills
Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
Swap out laptops/desktops and deploy Windows 10 and Windows 11.
Re‑image Windows 11 onto machines from Windows 10.
Assist all users with any logged IT related incident when called upon.
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; elevate incidents to other support teams when necessary.
Accurately record, update and document requests using the IT service desk system.
Install and configure new IT equipment.
Resolve incidents and upgrade different types of software and hardware.
Resolve incidents with printers, copiers, and scanners.
Maintain a first‑class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
Qualifications
Prior experience with Helpdesk, Desktop Support or PC Technician roles.
CompTIA Certifications desirable for this role.
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Details
Contract to Hire position based out of Grand Haven, MI. Pay range: $22.00 – $22.00/hr.
Applications accepted until May 8, 2026.
Interested applicants may send a resume and contact information to zkanouse@teksystems.com (no space in email address).
Equal Opportunity Employment
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr