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Operations Coordinator

Casium, Inc, Bellevue, WA, United States


Perks & Benefits

Visa Sponsorship
We understand what it takes for global talent to succeed in the U.S. As immigration experts, we support visa sponsorship when possible and work closely with you to navigate the process.

Compensation
We value the impact you make. Casium offers a competitive salary along with meaningful equity, so you share in the company you help build.

Benefits
Your well-being comes first. We offer comprehensive, company-sponsored health, dental, and vision coverage for you and your family, along with access to a 24/7 on-site fitness center.

Catered Breakfast & Lunch
Enjoy catered breakfast and lunch every day, with a rotating mix of team favorites and new options to try.

Team Events
From company offsites to casual team socials, we create space to connect, recharge, and build strong relationships beyond day-to-day work.

Time Off
We trust you to manage your time responsibly. Our unlimited PTO policy is designed to help you rest, recharge, and return ready to make an impact.

About the Role
We’re looking for an Operations Coordinator who is highly organized, detail-oriented, and energized by doing high-quality work across many parts of a fast-moving company. This is a generalist role for someone who enjoys variety, thrives on execution, and wants to grow by becoming a trusted operator across the business.

You’ll support core operational workflows across immigration case coordination, print and shipment logistics, post-filing follow-through, and administrative execution. You’ll also help across events, marketing, vendor coordination, and internal process improvement. This role is ideal for someone who likes rolling up their sleeves, takes ownership quickly, and wants broad exposure to how a company runs.

You’ll work closely with attorneys, case managers, marketing, product, and the founder. Your work will directly affect the quality, speed, and reliability of the experience we deliver.

What You’ll Own
Immigration operations execution

Own key case operations workflows including engagement materials, shipment coordination, mailing follow-through, invoicing handoff, and case record maintenance

Track filings, delivery status, and government correspondence with strong attention to detail and clear internal follow-up

Flag missing items, delays, or execution risks early so cases keep moving smoothly

Client, vendor, and team coordination

Support day-to-day coordination across clients, external vendors, and internal teams to keep operations running cleanly and reliably

Help manage onboarding, scheduling, follow-ups, and operational logistics across active matters and internal workstreams

Serve as a dependable connective layer across attorneys, case managers, product, marketing, and leadership

Events, marketing, and external execution

Assist with event logistics, outreach coordination, materials preparation, and follow-up so external moments feel polished and well run

Support lightweight marketing and communication efforts including drafting copy, coordinating campaigns, and helping maintain a thoughtful brand presence

Represent Casium with professionalism and care in every external interaction

Process improvement and general operations

Take on cross-functional administrative and operational projects that improve how the business runs

Identify workflow gaps, inefficiencies, or recurring friction points and help build better processes, templates, and habits

Become the kind of operator people trust to get important details right and keep things moving

What We’re Looking For

1 to 4+ years of experience in operations, coordination, administration, client support, or another highly execution-oriented role

Strong attention to detail and comfort working in environments where precision matters

Highly organized and process-minded. You naturally create structure and keep moving parts on track

Clear, professional written communication and strong follow-through

Comfort juggling multiple priorities in a fast-moving environment with shifting needs

High ownership for your level. You notice what needs to get done and step in without waiting to be asked

A collaborative mindset and willingness to support across functions, from case ops to events to marketing

Builder energy and growth mindset. You are excited by the idea that this role can expand as you do

Bonus if you have worked in immigration, legal operations, professional services, startup operations, or another detail-heavy service environment

Why Casium

Work on a category that matters. Immigration is high-stakes, deeply human, and still full of outdated workflows

Get broad exposure early. You will work across operations, client coordination, events, marketing, and internal process improvement

Partner closely with a high-ownership team that cares deeply about quality, speed, and trust

Have room to grow. This is a generalist role, but strong performers will have real opportunities to expand scope and responsibility

Your work will have visible impact on the customer experience and on how the company operates day to day

Why You Shouldn’t Join Us

You want a highly narrow role with a fixed checklist and little variation day to day

You do your best work only when every process is already fully built and every task is clearly handed to you

You do not enjoy detail-heavy execution or following through on operational loose ends

You prefer environments where speed, ambiguity, and constant context-switching are minimal

You are not excited by the idea of growing into broader ownership over time

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