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Receptionist

Complete Care, Inc., Brookfield, NY, United States


Receptionist (Part-Time)
Schedule:

Monday–Thursday, 2:00 PM – 8:00 PM
Location:

Brookfield, WI

Complete Care at Care Age

is a trusted and respected part of the Brookfield community, dedicated to improving lives through high-quality healthcare and genuine compassion. As a Receptionist, you will serve as the welcoming face of our facility, playing a key role in creating a warm, supportive environment for residents, visitors, and staff.

We are seeking a professional, organized, and empathetic individual to join our administrative team. This is an excellent opportunity for someone who takes pride in delivering outstanding customer service and wants to make a meaningful impact each day.

Why Join Complete Care at Care Age?
A Family-Oriented Culture
We treat our residents and staff like family, fostering a respectful and supportive workplace.

A Central Role in Our Community
As the first point of contact, you help set the tone for a positive and smooth experience throughout the facility.

A Meaningful Career Opportunity
Be part of a values-driven organization where your contributions truly matter.

Position Summary
The Receptionist provides exceptional front desk support by assisting residents, visitors, and staff while managing daily administrative and communication tasks. This role requires professionalism, warmth, and strong organizational skills.

Key Responsibilities

Answer, screen, and direct incoming calls using a multi-line phone system

Greet and assist visitors, directing or escorting them as needed

Support residents, families, and staff with professionalism and compassion

Perform administrative tasks including data entry and document preparation

Maintain facility security by monitoring access and visitor logs

Manage filing systems and ensure confidentiality of records

Receive and distribute mail, deliveries, and packages

Monitor and maintain office supply inventory; place orders as needed

Report any resident concerns to the Administrator promptly

Ensure proper use and care of office equipment

Perform additional duties as assigned

Qualifications

High school diploma or equivalent required

Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Strong multitasking and organizational skills

Ability to work effectively in a fast-paced environment

Professional appearance and demeanor

Resourceful, proactive, and tactful in handling situations

Physical Requirements

Ability to move throughout the facility during shifts

Clear communication in English (spoken and written)

Ability to manage the emotional and mental demands of the role

Capability to lift up to 25 pounds and move items as needed

Ability to assist during emergency situations if required

Complete Care at Care Age

is proud to be an equal opportunity employer.

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