Remote Medicaid Contact Center Implementation Lead

Humana Inc in Columbia, South Carolina, seeks a Medicaid Contact Center Operations & Implementation Lead. This role requires 5+ years of contact center operations experience, including Medicaid Managed Care. Responsibilities include leading operational readiness for new state launches, ensuring compliance, and driving operational excellence. Strong leadership and analytical skills are essential. The position offers a salary range of $86,300 - $118,700 per year with additional benefits and a bonus incentive plan.
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