Remote Medicaid Contact Center Implementation Lead

Humana Inc is looking for a Medicaid Contact Center Operations & Implementation Lead in Madison, Wisconsin. The ideal candidate has a Bachelor's Degree and over 5 years of experience in Contact Center Operations, particularly in leading operational initiatives. This role involves driving operational excellence, ensuring the readiness of contact center operations for new state launches, and collaborating with cross-functional teams. With a compensation range of $86,300 - $118,700 per year, this position offers significant responsibilities and the opportunity to impact member experiences positively.
#J-18808-Ljbffr