Remote Medicaid Contact Center Implementation Lead

Humana Inc is looking for an Operations & Implementation Lead for its Medicaid Contact Center in Bismarck, ND. This role demands 5+ years of experience in Contact Center Operations. As the operational expert, you will oversee implementation for new state launches and ensure operational efficiency. Candidates should hold a Bachelor's degree, and an MBA is preferred. The position is primarily remote but will require occasional travel for training or meetings. The expected salary range is $86,300 - $118,700 per year.
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