Remote Medicaid Contact Center Implementation Lead

Humana Inc is looking for a Medicaid Contact Center Operations & Implementation Lead in Denver, Colorado. This role involves leading operational readiness for new state launches and ongoing support, focusing on performance improvement and member experience. Candidates should have a Bachelor's Degree and extensive experience in contact center operations, particularly in Medicaid Managed Care. The position is remote but may require occasional travel to Humana's offices. A competitive salary range of $86,300 - $118,700 per year is offered along with bonus eligibility.
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