Data Center Technician , DCC Communities
Amazon, Sterling, VA, United States
Role
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure.
Key Responsibilities
Perform server rack installations, hardware break‑fix on components, troubleshoot network issues, respond to operational incidents impacting service availability, and carry out routine network, server hardware, and operating system repairs to contribute to overall AWS services availability.
Serve as a primary contact point for internal and external stakeholders (engineers, developers, vendors, contractors).
Perform on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives.
Help interview, train, and onboard new team members.
Physical Requirements
Lifting and moving material up to 40 pounds.
Working in cramped and/or elevated locations.
Bending, lifting, stretching, and reaching.
Standing and walking for up to 8+ hours a day.
Ascending and descending ladders, stairs, and gangways safely.
Work shifts longer than 8 hours to support 24/7 operations (both night and day).
Work in an industrial environment.
Essential Requirements
Ability to travel to or commute between data center locations as needed.
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
Travel frequency will vary based on business needs and operational status of assigned facility.
Candidates must be able to travel >50 miles or commute
A Day In The Life
Take ownership of technical issues brought by customers, engaging other teams when needed.
Show strong aptitude for troubleshooting and problem solving.
Solve problems at root and step back to understand broader context.
Maintain service level agreements through proactive issue detection and reporting.
Act independently in absence of direction.
Improve effectiveness through process innovation.
Basic Qualifications
1+ years of computer networking experience.
1+ years of Linux operating systems experience.
Bachelor's degree in Information Technology, Computer Science, or related field.
Experience with computer networking.
Experience working with Linux operating systems.
Can lift and rack equipment up to 40 pounds.
Experience with computer hardware troubleshooting and repair.
18+ months of computer/server hardware troubleshooting or related IT experience.
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).
Preferred Qualifications
Can work in cramped spaces or elevated locations while adhering to health & safety guidelines.
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Experience managing work and priorities through a ticketing system.
Experience with cabling infrastructure best practices and methodologies.
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Bachelor's degree or equivalent professional or military experience in an IT‑related field.
Industry standard certifications (CompTIA, CCENT, Network+).
Understanding of Linux or similar OS.
Behavioral interviewing and hiring experience.
Experience training and onboarding new team members.
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Benefits and Compensation
The base salary range for this position varies by location. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, dental, vision, prescription, basic life & AD&D insurance, Supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off and parental leave.
USA, AZ, Avondale — $30.00 — $54.00 USD hourly
USA, AZ, Mesa — $30.00 — $54.00 USD hourly
USA, MS, Canton — $27.00 — $48.00 USD hourly
USA, NV, Sparks — $30.00 — $54.00 USD hourly
USA, OR, Boardman — $30.00 — $54.00 USD hourly
USA, OR, Hermiston — $30.00 — $54.00 USD hourly
USA, OR, Umatilla — $30.00 — $54.00 USD hourly
USA, PA, Berwick — $30.00 — $54.00 USD hourly
USA, VA, Sterling — $30.00 — $54.00 USD hourly
Other Notes
NOTE: Amazon does not sponsor immigration visas (H-1B, TN, etc.) for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
#J-18808-Ljbffr
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure.
Key Responsibilities
Perform server rack installations, hardware break‑fix on components, troubleshoot network issues, respond to operational incidents impacting service availability, and carry out routine network, server hardware, and operating system repairs to contribute to overall AWS services availability.
Serve as a primary contact point for internal and external stakeholders (engineers, developers, vendors, contractors).
Perform on‑call duties and participate in scheduled maintenance and change management activities.
Contribute to documentation and process improvement initiatives.
Help interview, train, and onboard new team members.
Physical Requirements
Lifting and moving material up to 40 pounds.
Working in cramped and/or elevated locations.
Bending, lifting, stretching, and reaching.
Standing and walking for up to 8+ hours a day.
Ascending and descending ladders, stairs, and gangways safely.
Work shifts longer than 8 hours to support 24/7 operations (both night and day).
Work in an industrial environment.
Essential Requirements
Ability to travel to or commute between data center locations as needed.
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
Travel frequency will vary based on business needs and operational status of assigned facility.
Candidates must be able to travel >50 miles or commute
A Day In The Life
Take ownership of technical issues brought by customers, engaging other teams when needed.
Show strong aptitude for troubleshooting and problem solving.
Solve problems at root and step back to understand broader context.
Maintain service level agreements through proactive issue detection and reporting.
Act independently in absence of direction.
Improve effectiveness through process innovation.
Basic Qualifications
1+ years of computer networking experience.
1+ years of Linux operating systems experience.
Bachelor's degree in Information Technology, Computer Science, or related field.
Experience with computer networking.
Experience working with Linux operating systems.
Can lift and rack equipment up to 40 pounds.
Experience with computer hardware troubleshooting and repair.
18+ months of computer/server hardware troubleshooting or related IT experience.
18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).
Preferred Qualifications
Can work in cramped spaces or elevated locations while adhering to health & safety guidelines.
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Experience managing work and priorities through a ticketing system.
Experience with cabling infrastructure best practices and methodologies.
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Bachelor's degree or equivalent professional or military experience in an IT‑related field.
Industry standard certifications (CompTIA, CCENT, Network+).
Understanding of Linux or similar OS.
Behavioral interviewing and hiring experience.
Experience training and onboarding new team members.
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Benefits and Compensation
The base salary range for this position varies by location. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance, dental, vision, prescription, basic life & AD&D insurance, Supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off and parental leave.
USA, AZ, Avondale — $30.00 — $54.00 USD hourly
USA, AZ, Mesa — $30.00 — $54.00 USD hourly
USA, MS, Canton — $27.00 — $48.00 USD hourly
USA, NV, Sparks — $30.00 — $54.00 USD hourly
USA, OR, Boardman — $30.00 — $54.00 USD hourly
USA, OR, Hermiston — $30.00 — $54.00 USD hourly
USA, OR, Umatilla — $30.00 — $54.00 USD hourly
USA, PA, Berwick — $30.00 — $54.00 USD hourly
USA, VA, Sterling — $30.00 — $54.00 USD hourly
Other Notes
NOTE: Amazon does not sponsor immigration visas (H-1B, TN, etc.) for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
#J-18808-Ljbffr