Client Services
Arizona Behavioral Counseling & Education, Phoenix, AZ, United States
Join our team as a Client Services Employee and play a vital role in supporting individuals seeking behavioral health services. You will be the first point of contact for referred clients, providing compassionate and efficient assistance throughout their treatment journey.
Responsibilities
Answer incoming phone calls and address client inquiries with professionalism and empathy.
Schedule client appointments and manage therapist calendars.
Provide ongoing support to clients regarding attendance, treatment questions, and billing inquiries.
Utilize our Electronic Health Record (EHR) platform to accurately record client information and manage appointments.
Generate reports to track client progress and ensure efficient service delivery.
Maintain accurate client records and ensure confidentiality.
Provide excellent customer service and foster a supportive environment for clients.
Minimum Requirements
Excellent communication and interpersonal skills.
Strong time management and organizational abilities.
Demonstrated commitment to providing exceptional customer service.
Passion for helping individuals improve their well-being.
Basic computer skills and the ability to learn new software.
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Responsibilities
Answer incoming phone calls and address client inquiries with professionalism and empathy.
Schedule client appointments and manage therapist calendars.
Provide ongoing support to clients regarding attendance, treatment questions, and billing inquiries.
Utilize our Electronic Health Record (EHR) platform to accurately record client information and manage appointments.
Generate reports to track client progress and ensure efficient service delivery.
Maintain accurate client records and ensure confidentiality.
Provide excellent customer service and foster a supportive environment for clients.
Minimum Requirements
Excellent communication and interpersonal skills.
Strong time management and organizational abilities.
Demonstrated commitment to providing exceptional customer service.
Passion for helping individuals improve their well-being.
Basic computer skills and the ability to learn new software.
#J-18808-Ljbffr