Classroom and Event Scheduling Coordinator
Augusta University, Augusta, GA, United States
Classroom and Event Scheduling Coordinator
Job ID: 297611
Location: Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912; Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Employment Type: Full Time
Job Summary
Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. The position maximizes space utilization of classrooms and meeting spaces, monitors the schedule for compliance, coordinates support staff, enforces space policies, resolves course placement requests, disputes, and conflicts among academic and event needs, manages space information for the enterprise scheduling system and Banner, determines classroom availability, proposes system enhancements, and prepares building and room utilization reports.
Responsibilities
Contributes to the Efficient Use of Classroom Space
Prepare, communicate, and distribute the academic schedule each academic term for all colleges.
Prepare monthly space utilization reports in Excel format with charts and graphs.
Maintain communication and relationships with the Registrar’s Office and with each college on both campuses.
Maintain communication and relationships with appropriate classroom support organizations, including instructional support, audiovisual support, facilities, and related units.
Maintain the flow of scheduling information from Banner to EMS.
Identify scheduling errors and conflicts by creating searches in EMS and resolving course placement requests, disputes, and conflicts among academic needs.
Manage space information for EMS and Banner, and determine classroom availability.
Schedule academic classes in compliance with classroom and event scheduling, coordination of support staff, and related policies.
Efficiently Use Meeting Space
Expertly administer the enterprise scheduling and event management software system, EMS.
Maintain communication and relationships with the President's Office, Provost's Office, Special Events, Communications, External Affairs, Alumni Affairs, and related units; negotiate trades and conflicts regarding academic classroom space.
Maintain communication and relationships with appropriate event support organizations, including instructional support, audiovisual support, facilities, and related units.
Identify and resolve scheduling errors or conflicts by creating searches on the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs.
Schedule special events and meetings in compliance with classroom and event scheduling, coordination of support staff, and related AU space policies.
Possess technical knowledge of the audiovisual services offered and instructional systems in AU spaces.
Expert Administrator of EMS
Provide event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations, and logging logistical information.
Provide logistical information (space, event description, technical requirements) to academic and administrative schedulers; determine when an event request requires further review.
Run, assign, and distribute daily AV support schedule to IT support staff.
Resolve issues, provide patches, and updates from the EMS vendor.
Create new EMS client user accounts and train users on the application.
Provide guidance to the Classroom & Event Scheduling Coordinator for Summerville.
Create various space utilization reports based on USG standards.
Helps to Improve Processes
Improve classroom and event scheduling processes and operations.
Troubleshoot system and problem errors.
Work with IT analysts to maintain EMS.
Ensure good communication with all departments and colleges about enterprise and training opportunities or upcoming changes.
Oversee appropriate use of EMS by other area schedulers.
Facilitates and Coordinates Changes
Facilitate and coordinate changes to scheduled rooms by re‑assigning rooms in emergencies, assisting law enforcement authorities in locating classrooms or events.
Coordinate with Facilities and Instructional & Research Systems concerning maintenance, building opening and closing, and reassignment of department courses.
Provide alternate schedule options for classes and events.
Provides Information Through Queries
Provide information to decision makers by running queries, room matrices, time conflict reports, confirmation reports, room usage reports, and building utilization reports; develop comparative data modules.
Manages Contracts, Billing, and Related Processes
Manage contracts, billing, and related processes and procedures related to room usage and support costs for internal and external entities.
Other
Perform other duties as assigned.
Required Qualifications
High School diploma, GED, or equivalent from a recognized state or federal accrediting organization, and four years of customer service experience working with enterprise software applications (such as an event/scheduling system).
Preferred Qualifications
Experience with relational databases such as SQL, including running queries, creating tables, and working with word processing and spreadsheet applications.
Knowledge, Skills & Abilities
Skills
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong prioritization and organizational skills.
Shift / Salary / Benefits
Shift: Days, Monday‑Friday
Pay Band: B6
Salary: $18.85‑$24.04 hourly (commensurate with qualifications within the established range, generally minimum‑midpoint)
Recruitment Period: Until Filled
Benefits for full‑time, benefits‑eligible employees may include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Full‑time employees who have been employed successfully for more than six months may be considered for the Tuition Assistance Program.
Conditions of Employment
All selected candidates must successfully pass a Background Check review prior to starting with Augusta University. Certain positions may require a credit check for Positions of Trust or approved departmental Purchase Card usage. Motor vehicle reports may be required for positions that must drive an Augusta University vehicle. Faculty hires must provide proof of completed academic degree(s) and post‑secondary coursework transcripts; foreign‑trained candidates must also provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
#J-18808-Ljbffr
Job ID: 297611
Location: Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912; Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Employment Type: Full Time
Job Summary
Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. The position maximizes space utilization of classrooms and meeting spaces, monitors the schedule for compliance, coordinates support staff, enforces space policies, resolves course placement requests, disputes, and conflicts among academic and event needs, manages space information for the enterprise scheduling system and Banner, determines classroom availability, proposes system enhancements, and prepares building and room utilization reports.
Responsibilities
Contributes to the Efficient Use of Classroom Space
Prepare, communicate, and distribute the academic schedule each academic term for all colleges.
Prepare monthly space utilization reports in Excel format with charts and graphs.
Maintain communication and relationships with the Registrar’s Office and with each college on both campuses.
Maintain communication and relationships with appropriate classroom support organizations, including instructional support, audiovisual support, facilities, and related units.
Maintain the flow of scheduling information from Banner to EMS.
Identify scheduling errors and conflicts by creating searches in EMS and resolving course placement requests, disputes, and conflicts among academic needs.
Manage space information for EMS and Banner, and determine classroom availability.
Schedule academic classes in compliance with classroom and event scheduling, coordination of support staff, and related policies.
Efficiently Use Meeting Space
Expertly administer the enterprise scheduling and event management software system, EMS.
Maintain communication and relationships with the President's Office, Provost's Office, Special Events, Communications, External Affairs, Alumni Affairs, and related units; negotiate trades and conflicts regarding academic classroom space.
Maintain communication and relationships with appropriate event support organizations, including instructional support, audiovisual support, facilities, and related units.
Identify and resolve scheduling errors or conflicts by creating searches on the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs.
Schedule special events and meetings in compliance with classroom and event scheduling, coordination of support staff, and related AU space policies.
Possess technical knowledge of the audiovisual services offered and instructional systems in AU spaces.
Expert Administrator of EMS
Provide event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations, and logging logistical information.
Provide logistical information (space, event description, technical requirements) to academic and administrative schedulers; determine when an event request requires further review.
Run, assign, and distribute daily AV support schedule to IT support staff.
Resolve issues, provide patches, and updates from the EMS vendor.
Create new EMS client user accounts and train users on the application.
Provide guidance to the Classroom & Event Scheduling Coordinator for Summerville.
Create various space utilization reports based on USG standards.
Helps to Improve Processes
Improve classroom and event scheduling processes and operations.
Troubleshoot system and problem errors.
Work with IT analysts to maintain EMS.
Ensure good communication with all departments and colleges about enterprise and training opportunities or upcoming changes.
Oversee appropriate use of EMS by other area schedulers.
Facilitates and Coordinates Changes
Facilitate and coordinate changes to scheduled rooms by re‑assigning rooms in emergencies, assisting law enforcement authorities in locating classrooms or events.
Coordinate with Facilities and Instructional & Research Systems concerning maintenance, building opening and closing, and reassignment of department courses.
Provide alternate schedule options for classes and events.
Provides Information Through Queries
Provide information to decision makers by running queries, room matrices, time conflict reports, confirmation reports, room usage reports, and building utilization reports; develop comparative data modules.
Manages Contracts, Billing, and Related Processes
Manage contracts, billing, and related processes and procedures related to room usage and support costs for internal and external entities.
Other
Perform other duties as assigned.
Required Qualifications
High School diploma, GED, or equivalent from a recognized state or federal accrediting organization, and four years of customer service experience working with enterprise software applications (such as an event/scheduling system).
Preferred Qualifications
Experience with relational databases such as SQL, including running queries, creating tables, and working with word processing and spreadsheet applications.
Knowledge, Skills & Abilities
Skills
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong prioritization and organizational skills.
Shift / Salary / Benefits
Shift: Days, Monday‑Friday
Pay Band: B6
Salary: $18.85‑$24.04 hourly (commensurate with qualifications within the established range, generally minimum‑midpoint)
Recruitment Period: Until Filled
Benefits for full‑time, benefits‑eligible employees may include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Full‑time employees who have been employed successfully for more than six months may be considered for the Tuition Assistance Program.
Conditions of Employment
All selected candidates must successfully pass a Background Check review prior to starting with Augusta University. Certain positions may require a credit check for Positions of Trust or approved departmental Purchase Card usage. Motor vehicle reports may be required for positions that must drive an Augusta University vehicle. Faculty hires must provide proof of completed academic degree(s) and post‑secondary coursework transcripts; foreign‑trained candidates must also provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
#J-18808-Ljbffr