Business Banking Specialist
PNC, Farmington Hills, MI, United States
Position Overview
As a Business Banking Specialist within PNC's Retail Branch organization, you will be based in Farmington Hills, MI at the 12 Mile/Orchard branch.
Job Description
Acquire and expand share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue. Lead collaborations with ecosystem partners, manage proactive lead generation, and conduct appointments inside and outside the branch.
Translate client information from various sources into actionable sales strategies. Generate quality referrals to ecosystem partners and leverage tools to maximize business results.
Develop ecosystem leadership inside and outside the branch as a Center of Influence. Work with partners such as PNCWM, PNC Private Bank, Business Banking, and Mortgage to meet client needs.
Deliver differentiated client experience and hospitality through advanced conversation skills and tailored solutions aligned with clients’ holistic needs, including deposits, lending, cash management, payments, and investing.
Assist branch team to identify consumer and business banking opportunities, creating referrals in cooperation with the Branch Manager and Business Banker.
Engage clients in lobby activities, educate them on managing financial transactions through technology, and apply product knowledge to solve problems and drive loyalty.
Manage risk through adherence to all policies and procedures, exercising sound judgment and participating in daily branch operations.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Listed below are the key qualifications.
Preferred Skills:
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies:
Banking Products, Business Acumen, Customer Experience Management, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting, Selling, Understanding Customer Needs
Work Experience:
Typically requires a university/college degree with less than 1 year of professional experience or successful completion of a formal development program. A comparable combination of education, job‑specific certification(s), and experience, including military service, may also be considered.
Education:
Bachelor’s degree
Certifications:
None required
Licenses/Background Checks:
Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits
PNC offers a comprehensive range of benefits, including medical, prescription drug, dental, vision, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, educational assistance, and a robust wellness program. Paid time off may include maternity/parental leave, holidays, vacation days, and other eligible benefits.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact AccommodationRequest@pnc.com or call 877‑968‑7762 and say "Workday" for accommodation assistance.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.
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As a Business Banking Specialist within PNC's Retail Branch organization, you will be based in Farmington Hills, MI at the 12 Mile/Orchard branch.
Job Description
Acquire and expand share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue. Lead collaborations with ecosystem partners, manage proactive lead generation, and conduct appointments inside and outside the branch.
Translate client information from various sources into actionable sales strategies. Generate quality referrals to ecosystem partners and leverage tools to maximize business results.
Develop ecosystem leadership inside and outside the branch as a Center of Influence. Work with partners such as PNCWM, PNC Private Bank, Business Banking, and Mortgage to meet client needs.
Deliver differentiated client experience and hospitality through advanced conversation skills and tailored solutions aligned with clients’ holistic needs, including deposits, lending, cash management, payments, and investing.
Assist branch team to identify consumer and business banking opportunities, creating referrals in cooperation with the Branch Manager and Business Banker.
Engage clients in lobby activities, educate them on managing financial transactions through technology, and apply product knowledge to solve problems and drive loyalty.
Manage risk through adherence to all policies and procedures, exercising sound judgment and participating in daily branch operations.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Listed below are the key qualifications.
Preferred Skills:
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies:
Banking Products, Business Acumen, Customer Experience Management, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting, Selling, Understanding Customer Needs
Work Experience:
Typically requires a university/college degree with less than 1 year of professional experience or successful completion of a formal development program. A comparable combination of education, job‑specific certification(s), and experience, including military service, may also be considered.
Education:
Bachelor’s degree
Certifications:
None required
Licenses/Background Checks:
Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits
PNC offers a comprehensive range of benefits, including medical, prescription drug, dental, vision, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, educational assistance, and a robust wellness program. Paid time off may include maternity/parental leave, holidays, vacation days, and other eligible benefits.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact AccommodationRequest@pnc.com or call 877‑968‑7762 and say "Workday" for accommodation assistance.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.
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