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Business Banking Specialist

PNC, Pikesville, MD, United States


Position Overview
A Business Banking Specialist in PIKESVILLE, MD, working within the Retail Branch organization.

Location
1819 Reisterstown Rd, Pikesville, MD 21208. The position is in‑office.

Responsibilities

Acquire and expand share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue.

Lead proactive lead generation and appointments conducted inside and outside of the branch.

Deliver a differentiated client experience from acquisition through onboarding and servicing.

Manage and grow Business Banking relationships under $2MM in sales revenue, translating client information into actionable sales strategies.

Generate quality referrals to ecosystem partners and maximize business results through tools and protocols.

Develop ecosystem leadership inside and outside of the branch, collaborating with partners such as PNCWM, PNC Private Bank, Business Banking, and Mortgage.

Act as advocate for clients across product, support, operations, and other departments, identifying trends and unique client needs.

Support branch team in identifying consumer and business banking opportunities to create referrals.

Engage in lobby activities to connect with clients and position PNC products.

Apply product and procedural knowledge to solve customer problems and drive loyalty.

Manage risk through adherence to all policies and procedures, ensuring operations are efficient and accurate.

Qualifications

University/college degree or equivalent combination of education, certification, and experience.

Less than 1 year of professional experience, or completion of a formal development program.

Knowledge of banking products, customer experience, technology awareness, communication, managing priorities, and prospecting.

Ability to identify opportunities, leverage technology, and be proactive in sales.

Strong accountability, customer focus, and risk‑management skills.

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.

Benefits
PNC offers a comprehensive benefits package which may include medical, prescription drug coverage, health savings account, dental and vision options, life insurance, disability protection, 401(k) with match, pension, stock purchase plans, dependent‑care reimbursement and more. Paid time off includes maternity or parental leave, holidays, occasional absence days, vacation days and years‑of‑service benefits.

Pay Transparency
Base Salary: $40,700.00 – $90,200.00.

Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. The position is subject to federal regulations prohibiting hiring of individuals with certain criminal histories.

Disability Accommodations
PD accommodates employees and applicants with disabilities. To request an accommodation, please contact AccommodationRequest@pnc.com or call 877‑968‑7762, saying "Workday". All information will remain confidential.

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