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Internship - Remote Services

Star One Credit Union, Sunnyvale, CA, United States


Paid Summer Internship

Be a part of one of the most successful financial institutions in the country!! Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9.2 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by America's Credit Unions for providing the highest direct financial benefit to the members we serve.
Advantages of a Credit Union As a member owned financial institution we are focused on providing long-term financial solutions to all of our members. As a result, we are able to return our profits back to you in the form of money saving benefits, including: higher interest on saving accounts, lower interest rates on loans and reasonable, if any, fees on products and services like checking, credit cards and real estate loans.
Our Mission is to help members improve their lives by delivering valuable financial services.
Internship: Remote Services

Salary: $24.00 - $25.00 hourly
Schedule: Monday - Friday, 8:30 a.m. to 5:00 p.m.
Job Scope/Duties:

Assists with digital banking support activities, including ticket tracking improvements, UI/UX testing, and assistance with projects and assignments as needed.
Provides operational support for payment services, including transaction and account maintenance support, audit and data validation activities, and assistance with projects and assignments as needed.
Assists contact center with operational reports and research.
Performs administrative assignments, special projects, and supports general remote services functions
Experience/Minimum Education Requirements:

High school diploma or equivalent level of education.
College student with related coursework and analytical skills or other relative experience.
Knowledge/Skills/Abilities:

Proficient with computers, including using Excel and other Microsoft Office applications.
Applicant must have a proven ability to provide friendly, courteous, and excellent service to staff and members
MUST HAVE GOOD CREDIT. We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled