Remote Technical Support Specialist

Cengage Group is hiring for a Customer Support role based in Kansas City, Missouri. This work-from-home position requires providing support for Cengage's digital solutions. Key responsibilities include troubleshooting customer issues and documenting interactions using a ticketing system. Ideal candidates are detail-oriented high school graduates with proficiency in Microsoft OS and excellent analytical skills. The position offers competitive hourly compensation and benefits such as healthcare and vacation accrual from day one.
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