Remote Tech Support Specialist

Cengage Group is seeking a Remote Support Specialist to provide technical support for their digital solutions. Responsibilities include troubleshooting customer issues, detailing interactions using a ticketing system, and communicating customer feedback. Ideal candidates should be high school graduates with strong analytical skills and proficiency in Microsoft operating systems. Offering $18.00 per hour with benefits such as vacation accrual, 401(k), and healthcare coverage starting day one.
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