Remote Technical Support Specialist

Cengage Group is looking for a customer support representative to assist users with digital solutions in an educational setting. This position is primarily work from home, with responsibilities including troubleshooting technical issues, documenting interactions, and providing assistance via various communication methods. Candidates should be high school graduates with strong analytical skills and a knowledge of Microsoft operating systems. Starting hourly compensation is $19.50, with benefits including vacation accrual and healthcare coverage.
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