
State of Indiana is hiring: UI Fraud Investigator in Indianapolis
State of Indiana, Indianapolis, IN, United States
UI Fraud Investigator
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
Salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.
A Day in the Life
The essential functions of this role are as follows:
- Detect, investigate, and document cases of improperly or fraudulently claimed unemployment benefits.
- Explain complex federal and state laws, procedures and various unemployment programs to claimants, employers and other local, state and federal agencies in easily understood terms.
- Collect and weigh information and evidence collected to make a fraud determination and collection.
- Recognize eligibility issues and apply proper state and federal statutes, administrative rules, case law, policies and written guidelines to make fraud determinations.
- Prepare accurate investigative reports.
- Accurately enter and apply penalties into a computer system to ensure proper determinations are sent.
- Conduct investigative interviews with individuals being investigated. This may require travel to the local offices, locations more convenient to the claimant or county jails.
- Act as an expert witness in administrative law hearings, U.S. Federal Bankruptcy hearings or in criminal court prosecutions.
- Essential functions of this position require travel on most workdays to inspect, audit, examine, survey, or investigate clients, customers, or other regulated entities and write reports at those sites or employee's home. Employee reports to the agency's office for occasional meetings or events.
Number and timing of work hours may vary daily or weekly to accommodate operational needs and staffing concerns at the client's or customer's worksite, minimize expenditures for repeated visits to complete the work, and allocate resources to complete assigned work effectively.
What You'll Need for Success
Individuals in this role should minimally be able to articulate or demonstrate the following:
- Successfully complete the Fraud Investigator training program.
- Be willing to travel with reasonable accommodation.
- The ability to be organized and have attention to detail.
- The ability to compute complicated payroll procedures and basic mathematical functions.
- The ability to partner with local, State and Federal law enforcement agencies and prosecutors.
- The ability to work well under pressure and able to always maintain a professional disposition.
- A broad knowledge of the UI system, laws, and policies necessary to discover and investigate potentially fraudulent activity.
- Knowledge of how to conduct interviews that display good communication skills under unfavorable and adverse conditions.
- Must have a High School Diploma or a High School Equivalent (HSE).
- A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
- Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.