Asset Management Coordinator
Cushman & Wakefield, Saint Louis, MO, United States
Job Title
Asset Management Coordinator
Job Description
Responsibilities
Guide end users through recommended solutions to address changing and growing business needs
Engage Technology Solution Lead for strategic technology discussions
Organize business requirements discussions with the software solution provider, develop and maintain documentation
Manage project to successful implementation
Facilitate user review and acceptance of application configuration and performance
Provide training and implementation user support during delivery activities
Vendor Management
Monitor and drive vendor performance through ticket and request management and prioritization
Represent client in best practice discussions
Drive accurate contractual support through SLA and KPI management on vendor service delivery
Day to Day Asset Management Administration
Place orders through preferred vendor for hardware refreshes using ERP (Workday and JDE)
Coordinate custom quotes for business units as needed for special orders/projects (software based typically)
Identify challenges in workflow and coordinate solutions to reduce cost and impact to team
Entitle users and deploy software for major titles and one-off requests as needed
Track and maintain software thresholds and report/alert when thresholds are low/at risk
Work alongside hardware deployment to complete new hire tickets and deploy software to new machines for day one use
Track and assist PC Refresh BAU team with lease end movement and decommission process
Queue management and prioritization of daily work
Ticket quality control analysis with Level one Global Service Desk
Track deployment of specialty software for specific business lines
Push software from SCCM as requested to meet new hire requests
Troubleshoot imaging issues with SCCM packages for major software titles with operations team
Advanced Shipping Notification tracking and ticket alerts
Shipping/tracking new machines to end location for employee deployment
Coordinate lease return/pickup with vendor for onsite techs upon large decommission
Communications to end users through project specific comms and asset specific comms
Manage BAU and Project based budget spend and track for reporting
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $24.52 - $28.85
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
#J-18808-Ljbffr
Asset Management Coordinator
Job Description
Responsibilities
Guide end users through recommended solutions to address changing and growing business needs
Engage Technology Solution Lead for strategic technology discussions
Organize business requirements discussions with the software solution provider, develop and maintain documentation
Manage project to successful implementation
Facilitate user review and acceptance of application configuration and performance
Provide training and implementation user support during delivery activities
Vendor Management
Monitor and drive vendor performance through ticket and request management and prioritization
Represent client in best practice discussions
Drive accurate contractual support through SLA and KPI management on vendor service delivery
Day to Day Asset Management Administration
Place orders through preferred vendor for hardware refreshes using ERP (Workday and JDE)
Coordinate custom quotes for business units as needed for special orders/projects (software based typically)
Identify challenges in workflow and coordinate solutions to reduce cost and impact to team
Entitle users and deploy software for major titles and one-off requests as needed
Track and maintain software thresholds and report/alert when thresholds are low/at risk
Work alongside hardware deployment to complete new hire tickets and deploy software to new machines for day one use
Track and assist PC Refresh BAU team with lease end movement and decommission process
Queue management and prioritization of daily work
Ticket quality control analysis with Level one Global Service Desk
Track deployment of specialty software for specific business lines
Push software from SCCM as requested to meet new hire requests
Troubleshoot imaging issues with SCCM packages for major software titles with operations team
Advanced Shipping Notification tracking and ticket alerts
Shipping/tracking new machines to end location for employee deployment
Coordinate lease return/pickup with vendor for onsite techs upon large decommission
Communications to end users through project specific comms and asset specific comms
Manage BAU and Project based budget spend and track for reporting
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman & Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $24.52 - $28.85
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
#J-18808-Ljbffr