Veterinary Client Service Representative
Accreditation Council for Graduate Medical Education, Windsor, CO, United States
Veterinary Client Service Representative - Part Time
Royal Vista Veterinary Specialists, Windsor, CO
Pay Range: $18-$22/hour, based on experience, skills, and credentials
Schedule (Set Schedule):
Sunday: 9:00 am ‑ 7:00 pm
Monday: 8:00 am ‑ 6:00 pm
Overview
Serve as the first point of contact for clients and referring partners, guiding them through specialty care with professionalism and empathy. Ideal for CSRs who enjoy fast‑paced environments, clear schedules, and meaningful client interaction.
Where You’ll Work
Royal Vista Veterinary Specialists provides 24/7 emergency and specialty care across Colorado, Nebraska, and Wyoming, including:
Surgery
Internal Medicine
Oncology
Emergency & Critical Care
What You’ll Do
Greeting clients and pets with warmth and professionalism
Assisting new clients with registration and sharing expected wait times
Answering phones, emails, and non‑medical inquiries with empathy and urgency
Scheduling appointments and diagnostics, and coordinating with referring hospitals to access records
Creating appointment reminders and rescheduling missed visits
Maintaining accurate client and patient information in hospital systems
Keeping the front desk, reception, waiting areas, and exam rooms clean and organized
Reviewing charges at checkout and reconciling the cash drawer accurately
Supporting teammates and contributing to a positive, collaborative work environment
What We’re Looking For
Experience & Skills
Customer service experience strongly preferred
Veterinary experience (1+ year) is a plus but not required for strong customer‑service candidates
Excellent communication and interpersonal skills
Ability to multitask in a fast‑paced environment
Comfort with basic accounting, payments, and cash handling
Team‑oriented mindset with a positive, professional attitude
You’ll Thrive Here If You Are:
Friendly, outgoing, and people‑focused
Compassionate toward pets and their families
Organized, dependable, and adaptable
Interested in growing a long‑term career in veterinary medicine
Benefits
We offer a comprehensive benefits package designed to support your emotional, physical, professional, and financial wellbeing, including:
401(k) with employer match
Medical, dental, vision, life, and disability insurance
Mental health support through Lyra Health
Paid parental leave
Purr‑ental leave for new pet adoptions
Backup childcare and elder care support
Free CE courses
Pet care discounts and perks
Student loan support tools
Some benefits are available to full‑time team members (30+ hours/week) and may be subject to eligibility requirements.
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Royal Vista Veterinary Specialists, Windsor, CO
Pay Range: $18-$22/hour, based on experience, skills, and credentials
Schedule (Set Schedule):
Sunday: 9:00 am ‑ 7:00 pm
Monday: 8:00 am ‑ 6:00 pm
Overview
Serve as the first point of contact for clients and referring partners, guiding them through specialty care with professionalism and empathy. Ideal for CSRs who enjoy fast‑paced environments, clear schedules, and meaningful client interaction.
Where You’ll Work
Royal Vista Veterinary Specialists provides 24/7 emergency and specialty care across Colorado, Nebraska, and Wyoming, including:
Surgery
Internal Medicine
Oncology
Emergency & Critical Care
What You’ll Do
Greeting clients and pets with warmth and professionalism
Assisting new clients with registration and sharing expected wait times
Answering phones, emails, and non‑medical inquiries with empathy and urgency
Scheduling appointments and diagnostics, and coordinating with referring hospitals to access records
Creating appointment reminders and rescheduling missed visits
Maintaining accurate client and patient information in hospital systems
Keeping the front desk, reception, waiting areas, and exam rooms clean and organized
Reviewing charges at checkout and reconciling the cash drawer accurately
Supporting teammates and contributing to a positive, collaborative work environment
What We’re Looking For
Experience & Skills
Customer service experience strongly preferred
Veterinary experience (1+ year) is a plus but not required for strong customer‑service candidates
Excellent communication and interpersonal skills
Ability to multitask in a fast‑paced environment
Comfort with basic accounting, payments, and cash handling
Team‑oriented mindset with a positive, professional attitude
You’ll Thrive Here If You Are:
Friendly, outgoing, and people‑focused
Compassionate toward pets and their families
Organized, dependable, and adaptable
Interested in growing a long‑term career in veterinary medicine
Benefits
We offer a comprehensive benefits package designed to support your emotional, physical, professional, and financial wellbeing, including:
401(k) with employer match
Medical, dental, vision, life, and disability insurance
Mental health support through Lyra Health
Paid parental leave
Purr‑ental leave for new pet adoptions
Backup childcare and elder care support
Free CE courses
Pet care discounts and perks
Student loan support tools
Some benefits are available to full‑time team members (30+ hours/week) and may be subject to eligibility requirements.
#J-18808-Ljbffr