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Night Auditor (Havasu Lake, CA; Lake Havasu)

Havasu-Landing-Casino, Lake Havasu City, AZ, United States


INDIAN PREFERENCE POLICY: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC. Section 472).

Position: Night Auditor

Department: Hotel

Reports To: Front Office Manager

Qualifications

Must be age 21 or older

Must pass a pre-employment drug screening

Must qualify for a gaming license

High school diploma or GED required

Must be able to communicate in the primary language used in the workplace (English)

Ability to stand for long periods and have good finger dexterity

Experience working at a hotel front desk required

Experience as a night auditor preferred

Must be able to work weekends, graveyard shifts, holidays, and nights

Duties and Responsibilities

Process guest registration, including posting of payment due

Close out of the night audit after ensuring all revenue is in balance

Perform nightly backup of server

Communicate to management and other desk staff all pertinent shift information

Perform all arrival and departure procedures

Provide information about the hotel, restaurant, lounge, and casino to guests

Excellent organizational skills with an “I can” positive attitude

Respond to guest concerns
eeds in a timely and professional manner

Maintain room status inventory

Maintain and clean lobby/common areas as needed

Manage proper guest payment methods and verifying credit card data per hotel standards

Maintain updated records of bookings and payment requirements

Communicate with housekeeping staff to ensure guest rooms are clean and ready before pre-blocking or guest arrival

Answer the front desk phones in a timely and professional manner

Maintain a sense of discretion and confidentiality

Other duties as assigned

Public Relations
Important attributes of any employee of the Havasu Landing Casino, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to be well-informed about the casino, pleasant, courteous, and cooperative, and to act in a manner to command the respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the casino.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Other Information
Position: Night Auditor. This is a non‑management position and a part‑time position. Pay Rate: $16.00/Hour (plus $1.00 Differential Pay for Graveyard shift).

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