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Case Manager - Bilingual English/Spanish

Bethany, Charlotte, NC, United States


Job Category : Social Services - Refugee & Immigrant Program

Requisition Number : CASEM001154

Full-Time

Locations
Showing 1 location

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together,we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Case Manager, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

Coordinate short-term case management services for clients’ educational, therapeutic, medical, and legal needs

Attend regularly scheduled meetings with the treatment team to discuss clients’ needs and treatment plans

Present client social history at internal and external team meetings, including the youth’s journey to the U.S., exploitation and/or trafficking concerns, family history, psychological history, academic history, and identified issues or behaviors that warrant treatment

Serve as a subject matter expert on DHS and UC policy and procedures for intake, reporting, and permanency (post-adoption) planning

Attend and testify at court hearings, as necessary

Provide services that empower clients and adhere to the organization’s standards of ethical practice

Meet with clients at least weekly to ensure safety and support goal progression

Provide reunification services to potential sponsors in a timely manner

Provide Spanish‑to‑English interpretation for clients, as needed

Provide transportation to clients, as needed

Maintain accurate and up-to-date client information in compliance with DHS, ORR, and Bethany’s documentation and reporting requirements

Attend weekly meetings with supervisor to consult on cases and review case plans and treatment direction

Stay abreast of all agency, federal, and state regulatory requirements related to social services

Essential job responsibilities may vary based on the specific needs of each program/department

May be required or asked to participate in a Bethany sponsored event

Complete other duties as assigned

What Will Make You Successful

Bachelor’s degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college

Child welfare and/or case management experience strongly preferred

Bilingual Spanish and English

Broad knowledge of basic principles, concepts, and methodologies of social work

Prior experience working with refugee or minority families with demonstrated cross-cultural sensitivity

Eligible to obtain professional licensure or registration

Knowledge of state, community, and agency resources

Excellent verbal and written communication skills

Demonstrated clinical, therapeutic, and crisis intervention skills

Ability to work independently and maintain a high level of confidentiality

Must be able to pass required medical examinations and perform essential job functions, including physical restraints of a resident

Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization

Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite

Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany

Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage

Must pass a criminal history screen, including state and local child protection agency registries

Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

We Invest in You

Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul

Access to training, professional development, and career growth opportunities

403(b) retirement plan with employer match eligibility

Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separated sick and paid absence banks)

Access to education reimbursement for those that qualify

Comprehensive employee assistance and wellness program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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