Adventureland Park - Admissions Host (18yr+) - Rehire
Kennywood Park, Altoona, IA, United States
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Herschend is the largest family‑held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
Bringing Families Closer Together by Creating Memories Worth Repeating® is the shared purpose of all brands. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
We are an equal‑opportunity employer and strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. All individuals are treated equally and with respect.
Adventureland Park – Admissions Host (18 yr+) – Rehire
Roles & Responsibilities
Welcome guests to the park in a warm and friendly manner.
Courteously assist guests with questions and complaints.
Measure height of all persons entering the park and enforce height restrictions.
Sell and collect tickets and season passes.
Utilize Point of Sale (POS) equipment to accurately record financial transactions.
Scan all passes, tickets, and wristbands to ensure accurate attendance and valid guest entry.
Issue additional materials, promotions, or souvenirs to each pass holder upon entry.
Check guests’ bags to ensure no prohibited items are brought into the park.
Monitor guests exiting and re‑entering the park.
Monitor all park communication including incoming calls and radio traffic.
Maintain a clean work area at the Main Gate operation (wiping counters, vacuuming, sweeping, picking up trash, etc.) to uphold a great first impression for incoming guests.
Replenish park maps while maintaining a clean work area.
Ensure that park rental items do not leave the park (e.g., strollers, wheelchairs, and ECV).
Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
Assist other departments as needed.
Perform all other duties assigned by leadership.
Education & Experience
No specific education requirements.
Previous related work experience in a similar role is a plus, but not required.
Language
Ability to read, write, and speak fluent English. Spanish or other bilingual language skills are a plus.
Requirements
Must be at least 16 years of age to comply with Iowa Child Labor Laws.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Must have reliable transportation to and from your scheduled shift.
Ability to comply with all uniform policies.
Must possess exceptional customer service skills, with the ability to resolve questions, problems, issues, and concerns positively and professionally.
Ability to follow direction, multi‑task, and work both as part of a team and independently.
Physical Requirements
Ability to stand, walk, and remain on feet for the majority of the workday.
Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders.
Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more.
Working Conditions
Frequent exposure to outdoor areas of the park.
Exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
Frequent interruptions and requests that may require reprioritization of activities.
Team Member Benefits
Flexible schedule.
Ability to cross‑train and learn unique skills across various departments.
Free admission to Adventureland Theme Park/Waterpark and select parks on days off.
Invitations to exclusive company‑sponsored host events throughout the season.
#J-18808-Ljbffr
Bringing Families Closer Together by Creating Memories Worth Repeating® is the shared purpose of all brands. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
We are an equal‑opportunity employer and strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. All individuals are treated equally and with respect.
Adventureland Park – Admissions Host (18 yr+) – Rehire
Roles & Responsibilities
Welcome guests to the park in a warm and friendly manner.
Courteously assist guests with questions and complaints.
Measure height of all persons entering the park and enforce height restrictions.
Sell and collect tickets and season passes.
Utilize Point of Sale (POS) equipment to accurately record financial transactions.
Scan all passes, tickets, and wristbands to ensure accurate attendance and valid guest entry.
Issue additional materials, promotions, or souvenirs to each pass holder upon entry.
Check guests’ bags to ensure no prohibited items are brought into the park.
Monitor guests exiting and re‑entering the park.
Monitor all park communication including incoming calls and radio traffic.
Maintain a clean work area at the Main Gate operation (wiping counters, vacuuming, sweeping, picking up trash, etc.) to uphold a great first impression for incoming guests.
Replenish park maps while maintaining a clean work area.
Ensure that park rental items do not leave the park (e.g., strollers, wheelchairs, and ECV).
Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
Assist other departments as needed.
Perform all other duties assigned by leadership.
Education & Experience
No specific education requirements.
Previous related work experience in a similar role is a plus, but not required.
Language
Ability to read, write, and speak fluent English. Spanish or other bilingual language skills are a plus.
Requirements
Must be at least 16 years of age to comply with Iowa Child Labor Laws.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Must have reliable transportation to and from your scheduled shift.
Ability to comply with all uniform policies.
Must possess exceptional customer service skills, with the ability to resolve questions, problems, issues, and concerns positively and professionally.
Ability to follow direction, multi‑task, and work both as part of a team and independently.
Physical Requirements
Ability to stand, walk, and remain on feet for the majority of the workday.
Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders.
Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more.
Working Conditions
Frequent exposure to outdoor areas of the park.
Exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
Frequent interruptions and requests that may require reprioritization of activities.
Team Member Benefits
Flexible schedule.
Ability to cross‑train and learn unique skills across various departments.
Free admission to Adventureland Theme Park/Waterpark and select parks on days off.
Invitations to exclusive company‑sponsored host events throughout the season.
#J-18808-Ljbffr