Healthcare Scheduler
Covenant Living of Colorado, Keene, NH, United States
We are inspired to serve. Join us! This position is accountable for effectively using scheduling tools and interpreting data to make good business decisions in scheduling healthcare staff. Effective scheduling will ensure regulatory compliance, minimize overtime utilization, optimize and reduce agency services, reduce over‑staffing situations, and consistently balance staffing levels in real time against admissions and discharges. This role is responsible for campus level scheduling for all Healthcare, including Assisted Living and Skilled Nursing.
Responsibilities
Utilize staffing tools (OnShift, Workday, etc.) and data points to make informed decisions about staffing requirements.
Adjust, balance, and flex scheduling as needed to ensure regulatory compliance, optimize staffing ratios and control costs.
Schedule based on budgeted HPPD, overtime cost analysis, agency expenditures, census, and daily admissions/discharges.
Monitor overtime and agency usage trends; anticipate potential overtime and prevent it.
Respond promptly to overtime/agency usage to minimize impact and partner with Healthcare Leadership to reduce costs.
Maintain the master healthcare schedule and ensure daily needs are met; address and resolve long‑term trends.
Schedule new staff for orientation, manage absences, find replacements, and fill open shifts.
Communicate with Director of Nursing or Assisted Living Director regarding schedule change requests, vacation requests, unscheduled absences, or other staffing needs.
Identify opportunities for flexible staffing and recommend cross‑training to better utilize resources.
Negotiate with team members to realize opportunities for more optimal staffing, such as flexing schedules based on business needs.
Develop and recommend creative staffing opportunities and solutions.
Enter PBJ entries and ensure staff hours are coded correctly.
Monitor and correct employee time punches in Workday; input agency staff hours in OnShift and Workday.
Track attendance and inform Director of Nursing or Assisted Living Director of problem areas.
Communicate needs with supplemental staffing agencies and complete records for agency staff.
Assist with scheduling transportation/rides for residents as needed.
Act as designated person to schedule required employee training for staff as needed.
Perform any other duties as assigned or required.
Education and Experience
Required: High school diploma.
Preferred: Healthcare background (skilled nursing or assisted living).
Previous scheduling or healthcare staffing experience is a plus.
Knowledge, Skills, and Ability
Detail oriented and organized.
Able to multi‑task and work quickly under changing circumstances and priorities.
Strong computer skills; experience in OnShift and Workday is a plus; MS Suite desired.
Excellent communication skills, both verbal and written.
Excellent negotiation skills and abilities.
Outstanding interpersonal skills to navigate interactions with a wide variety of people.
Must be able to build positive working relationships within the campus and build external relationships as needed.
Continuous improvement mindset and able to make ongoing recommendations to improve processes.
Compensation and Benefits
Pay range: $18.15 – $22.15 per hour.
Reasonable pay estimate: A reasonable estimate of the pay range for this position is $18.15 – $22.15 per hour. The actual offered rate will depend on qualifications, experience, skills, education, geographic location, and internal/external equity.
Benefits for full‑time employees include:
Medical, dental and vision insurance
Employer‑paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities
Variety of voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
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Responsibilities
Utilize staffing tools (OnShift, Workday, etc.) and data points to make informed decisions about staffing requirements.
Adjust, balance, and flex scheduling as needed to ensure regulatory compliance, optimize staffing ratios and control costs.
Schedule based on budgeted HPPD, overtime cost analysis, agency expenditures, census, and daily admissions/discharges.
Monitor overtime and agency usage trends; anticipate potential overtime and prevent it.
Respond promptly to overtime/agency usage to minimize impact and partner with Healthcare Leadership to reduce costs.
Maintain the master healthcare schedule and ensure daily needs are met; address and resolve long‑term trends.
Schedule new staff for orientation, manage absences, find replacements, and fill open shifts.
Communicate with Director of Nursing or Assisted Living Director regarding schedule change requests, vacation requests, unscheduled absences, or other staffing needs.
Identify opportunities for flexible staffing and recommend cross‑training to better utilize resources.
Negotiate with team members to realize opportunities for more optimal staffing, such as flexing schedules based on business needs.
Develop and recommend creative staffing opportunities and solutions.
Enter PBJ entries and ensure staff hours are coded correctly.
Monitor and correct employee time punches in Workday; input agency staff hours in OnShift and Workday.
Track attendance and inform Director of Nursing or Assisted Living Director of problem areas.
Communicate needs with supplemental staffing agencies and complete records for agency staff.
Assist with scheduling transportation/rides for residents as needed.
Act as designated person to schedule required employee training for staff as needed.
Perform any other duties as assigned or required.
Education and Experience
Required: High school diploma.
Preferred: Healthcare background (skilled nursing or assisted living).
Previous scheduling or healthcare staffing experience is a plus.
Knowledge, Skills, and Ability
Detail oriented and organized.
Able to multi‑task and work quickly under changing circumstances and priorities.
Strong computer skills; experience in OnShift and Workday is a plus; MS Suite desired.
Excellent communication skills, both verbal and written.
Excellent negotiation skills and abilities.
Outstanding interpersonal skills to navigate interactions with a wide variety of people.
Must be able to build positive working relationships within the campus and build external relationships as needed.
Continuous improvement mindset and able to make ongoing recommendations to improve processes.
Compensation and Benefits
Pay range: $18.15 – $22.15 per hour.
Reasonable pay estimate: A reasonable estimate of the pay range for this position is $18.15 – $22.15 per hour. The actual offered rate will depend on qualifications, experience, skills, education, geographic location, and internal/external equity.
Benefits for full‑time employees include:
Medical, dental and vision insurance
Employer‑paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities
Variety of voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet insurance
For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
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