Community Based Outreach Team (PCT)
Community Bridges, Phoenix, AZ, United States
Job Summary
The Community Bridges Inc. (CBI) Community Based Outreach Team Behavioral Health Technician (BHT) is responsible for responding to calls dispatched by the CBI Access to Care Line and for transports from CBI facilities. The BHT conducts in‑field assessments of each referral in consultation with the CBI Triage RN to determine the appropriateness of care based on severity of risk in ASAM Dimensions 1, 2 and 3. The BHT ensures complete documentation of Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms for each patient before the end of the shift.
Responsibilities
Respond to calls dispatched by the CBI Access to Care Line.
Transport patients from CBI facilities.
Conduct in‑field assessment of referrals with the CBI Triage RN.
Determine appropriateness of care based on ASAM severity levels.
Document Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms.
Skills / Requirements
High school diploma or GED required. Associate degree or higher preferred.
Minimum of 6 months of health‑care related experience providing adequate exposure to behavioral and medical crisis situations preferred.
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101 and clinical policies and procedures.
Emergency Medical Technician certification (valid in Arizona) is preferred.
Current Arizona driver’s license (valid and in good standing).
Clear 39‑month motor vehicle record.
Benefits
Medical, Dental, Vision, Disability, Life, Supplemental plans – Hospital indemnity / Critical Illness.
Pet insurance.
Dependent Care Savings.
Health Care Savings.
401(k) with employer match – 100% vested upon enrollment.
Generous PTO accrual.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives.
About CBI
CBI is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non‑profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, delivering prevention, education, and treatment using evidence‑based models.
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The Community Bridges Inc. (CBI) Community Based Outreach Team Behavioral Health Technician (BHT) is responsible for responding to calls dispatched by the CBI Access to Care Line and for transports from CBI facilities. The BHT conducts in‑field assessments of each referral in consultation with the CBI Triage RN to determine the appropriateness of care based on severity of risk in ASAM Dimensions 1, 2 and 3. The BHT ensures complete documentation of Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms for each patient before the end of the shift.
Responsibilities
Respond to calls dispatched by the CBI Access to Care Line.
Transport patients from CBI facilities.
Conduct in‑field assessment of referrals with the CBI Triage RN.
Determine appropriateness of care based on ASAM severity levels.
Document Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms.
Skills / Requirements
High school diploma or GED required. Associate degree or higher preferred.
Minimum of 6 months of health‑care related experience providing adequate exposure to behavioral and medical crisis situations preferred.
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101 and clinical policies and procedures.
Emergency Medical Technician certification (valid in Arizona) is preferred.
Current Arizona driver’s license (valid and in good standing).
Clear 39‑month motor vehicle record.
Benefits
Medical, Dental, Vision, Disability, Life, Supplemental plans – Hospital indemnity / Critical Illness.
Pet insurance.
Dependent Care Savings.
Health Care Savings.
401(k) with employer match – 100% vested upon enrollment.
Generous PTO accrual.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives.
About CBI
CBI is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non‑profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, delivering prevention, education, and treatment using evidence‑based models.
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