Classroom and Event Scheduling Coordinator
Inside Higher Ed, Augusta, GA, United States
About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.
Job ID:
297611
Location:
Augusta University
Full/Part Time:
Full Time
Regular/Temporary
Job Summary
Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. Responsible for scheduling university space to maximize space utilization of classrooms and meeting spaces. Monitors the schedule to ensure compliance with classroom and event scheduling, coordination of support staff, and space policies. Resolves course placement requests, disputes, and conflicts among academic and event needs. Manages space information for the enterprise scheduling system and Banner. Determines if classrooms are available for use. Proposes new system, procedure, and policy enhancements to support decision-making, and prepares building and room utilization reports.
Responsibilities
The duties include, but are not limited to:
CONTRIBUTES TO THE EFFICIENT USE OF CLASSROOM SPACE:
Prepare, communicate, and distribute the academic schedule each academic term for all colleges. Prepare monthly space utilization reports in Excel format with charts/graphs. Maintain communication and relationships with the Registrar's Office, each college on both campuses, and appropriate classroom support organizations (instructional support, audiovisual support, facilities, and related units). Maintain the flow of scheduling information from Banner to EMS. Identify scheduling errors and conflicts by creating searches in EMS and resolve course placement requests, disputes, and conflicts among academic needs. Manage space information for EMS and Banner and determine classroom availability. Schedule academic classes in compliance with classroom and event scheduling and related policies.
EFFICIENTLY USE MEETING SPACE:
Administer the enterprise scheduling and event management software system (EMS). Maintain relationships with the President's Office, Provost's Office, Special Events, Communications, External Affairs, Alumni Affairs, and related units; negotiate trades and conflicts regarding academic classroom space. Coordinate with event support organizations (instructional support, audiovisual support, facilities, and related units). Identify and resolve scheduling errors or conflicts by creating searches in the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs. Schedule special events and meetings in compliance with policies. Demonstrate technical knowledge of audiovisual services and instructional systems in AU spaces.
EXPERT ADMINISTRATOR OF EMS:
Provide event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations, and providing logistical information (space, event description, and technical requirements). Determine when an event requires further review. Run/assign/distribute daily AV support schedules to IT support staff. Resolve issues and apply patches/updates from the EMS vendor. Create new EMS client user accounts and train users. Provide guidance to the Classroom & Event Scheduling Coordinator for Summerville. Create various space utilization reports based on USG standards.
HELPS TO IMPROVE PROCESSES:
Improve classroom and event scheduling processes, troubleshoot system errors, work with IT analysts to maintain EMS, and communicate with departments about enterprise scheduling and training opportunities. Oversee proper EMS use by other schedulers.
FACILITATES AND COORDINATES CHANGES:
Facilitate and coordinate changes to scheduled rooms by re-assigning rooms in emergencies, assist law enforcement in locating classrooms or events, and coordinate with Facilities and Instructional & Research Systems on maintenance and room reassignments. Provide alternate schedule options for classes and events.
PROVIDES INFORMATION THROUGH QUERIES:
Generate queries, room matrices, time conflict reports, confirmation reports, room usage, and building utilization reports; develop comparative data modules for decision makers.
MANAGES CONTRACTS, BILLING, AND RELATED PROCESSES:
Manage contracts, billing, and related processes for room usage and support costs by internal and external entities.
OTHER:
Perform other duties as assigned.
Qualifications
Required Qualifications
High School diploma, GED, or equivalent from a recognized State or Federal accrediting organization, and four years of customer service experience working with enterprise software applications (such as an event/scheduling system).
Preferred Qualifications
Experience with relational databases such as SQL including running queries, creating tables, and working with word processing and spreadsheet applications.
Skills
Knowledge, Skills, & Abilities
Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills.
Shift/Salary/Benefits
Shift:
Days; M-F
Pay Band:
B6
Salary:
$18.85/hourly-$24.04/hourly
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period:
Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits may include health insurance, dental insurance, life insurance, retirement options, vacation, sick leave, and holidays. Full-time employees may be considered for Tuition Assistance after more than 6 months of employment.
Conditions of Employment
All selected candidates are required to successfully pass a Background Check prior to starting. If applicable, a credit check may be required for Positions of Trust or approved departmental purchases. Motor vehicle reports are required for positions that involve driving an Augusta University vehicle. Faculty hires must provide original transcripts and, if trained by a foreign institution, an educational credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by adhering to cybersecurity and privacy policies.
Other Information & EEO
This position promotes a customer-friendly environment and superior service. Augusta University is a tobacco-free campus. Augusta University is an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Apply at https://www.augusta.edu/hr/jobs/ and follow the prompts for External Applicants or Internal Applicants as appropriate. For assistance, call 706-721-9365.
To apply, visit the following UsG Careers page: https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL&Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=297611&PostingSeq=1
Copyright ©2025 Jobelephant.com. Posted by the recruitment advertising agency.
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Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.
Job ID:
297611
Location:
Augusta University
Full/Part Time:
Full Time
Regular/Temporary
Job Summary
Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. Responsible for scheduling university space to maximize space utilization of classrooms and meeting spaces. Monitors the schedule to ensure compliance with classroom and event scheduling, coordination of support staff, and space policies. Resolves course placement requests, disputes, and conflicts among academic and event needs. Manages space information for the enterprise scheduling system and Banner. Determines if classrooms are available for use. Proposes new system, procedure, and policy enhancements to support decision-making, and prepares building and room utilization reports.
Responsibilities
The duties include, but are not limited to:
CONTRIBUTES TO THE EFFICIENT USE OF CLASSROOM SPACE:
Prepare, communicate, and distribute the academic schedule each academic term for all colleges. Prepare monthly space utilization reports in Excel format with charts/graphs. Maintain communication and relationships with the Registrar's Office, each college on both campuses, and appropriate classroom support organizations (instructional support, audiovisual support, facilities, and related units). Maintain the flow of scheduling information from Banner to EMS. Identify scheduling errors and conflicts by creating searches in EMS and resolve course placement requests, disputes, and conflicts among academic needs. Manage space information for EMS and Banner and determine classroom availability. Schedule academic classes in compliance with classroom and event scheduling and related policies.
EFFICIENTLY USE MEETING SPACE:
Administer the enterprise scheduling and event management software system (EMS). Maintain relationships with the President's Office, Provost's Office, Special Events, Communications, External Affairs, Alumni Affairs, and related units; negotiate trades and conflicts regarding academic classroom space. Coordinate with event support organizations (instructional support, audiovisual support, facilities, and related units). Identify and resolve scheduling errors or conflicts by creating searches in the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs. Schedule special events and meetings in compliance with policies. Demonstrate technical knowledge of audiovisual services and instructional systems in AU spaces.
EXPERT ADMINISTRATOR OF EMS:
Provide event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations, and providing logistical information (space, event description, and technical requirements). Determine when an event requires further review. Run/assign/distribute daily AV support schedules to IT support staff. Resolve issues and apply patches/updates from the EMS vendor. Create new EMS client user accounts and train users. Provide guidance to the Classroom & Event Scheduling Coordinator for Summerville. Create various space utilization reports based on USG standards.
HELPS TO IMPROVE PROCESSES:
Improve classroom and event scheduling processes, troubleshoot system errors, work with IT analysts to maintain EMS, and communicate with departments about enterprise scheduling and training opportunities. Oversee proper EMS use by other schedulers.
FACILITATES AND COORDINATES CHANGES:
Facilitate and coordinate changes to scheduled rooms by re-assigning rooms in emergencies, assist law enforcement in locating classrooms or events, and coordinate with Facilities and Instructional & Research Systems on maintenance and room reassignments. Provide alternate schedule options for classes and events.
PROVIDES INFORMATION THROUGH QUERIES:
Generate queries, room matrices, time conflict reports, confirmation reports, room usage, and building utilization reports; develop comparative data modules for decision makers.
MANAGES CONTRACTS, BILLING, AND RELATED PROCESSES:
Manage contracts, billing, and related processes for room usage and support costs by internal and external entities.
OTHER:
Perform other duties as assigned.
Qualifications
Required Qualifications
High School diploma, GED, or equivalent from a recognized State or Federal accrediting organization, and four years of customer service experience working with enterprise software applications (such as an event/scheduling system).
Preferred Qualifications
Experience with relational databases such as SQL including running queries, creating tables, and working with word processing and spreadsheet applications.
Skills
Knowledge, Skills, & Abilities
Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills.
Shift/Salary/Benefits
Shift:
Days; M-F
Pay Band:
B6
Salary:
$18.85/hourly-$24.04/hourly
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period:
Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits may include health insurance, dental insurance, life insurance, retirement options, vacation, sick leave, and holidays. Full-time employees may be considered for Tuition Assistance after more than 6 months of employment.
Conditions of Employment
All selected candidates are required to successfully pass a Background Check prior to starting. If applicable, a credit check may be required for Positions of Trust or approved departmental purchases. Motor vehicle reports are required for positions that involve driving an Augusta University vehicle. Faculty hires must provide original transcripts and, if trained by a foreign institution, an educational credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by adhering to cybersecurity and privacy policies.
Other Information & EEO
This position promotes a customer-friendly environment and superior service. Augusta University is a tobacco-free campus. Augusta University is an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Apply at https://www.augusta.edu/hr/jobs/ and follow the prompts for External Applicants or Internal Applicants as appropriate. For assistance, call 706-721-9365.
To apply, visit the following UsG Careers page: https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL&Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=297611&PostingSeq=1
Copyright ©2025 Jobelephant.com. Posted by the recruitment advertising agency.
#J-18808-Ljbffr