Agent Front Desk

IHG Hotels & Resorts - Fort Benning - Responsibilities: Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay; Handle cash and credit transactions.; Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.; Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.; Jump into other ad-hoc duties when your colleagues need your help.