Agent Front Desk InterContinental Suites Hotel

IHG Hotels & Resorts - 8800 Euclid Avenue - Responsibilities: Be the warm welcome that kicks off a memorable guest experience.; Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.; Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.; Handle cash and credit transactions.; Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.