Producer

About Us
Hendry, Swinton, McKenzie Insurance Services Inc. has been locally owned and operated in Victoria since 1983. Specializing in commercial and home insurance products, HSM is proud to provide our clients with access to Canada’s best and most competitively priced insurance markets. Our slogan reads, “Insurance is our only business.”

The HSM Insurance team feels like a family. We are a multi‑generational team of insurance experts with deep knowledge and experience, supporting one another to meet common goals and serve our clients. We offer competitive compensation packages, flexible hours, a great working environment, and opportunities for advancement.

Benefits

We support our employees to shape their careers by encouraging continuing education and investing in training and development.

We inspire people to pursue their passions by believing in integrity, respect, diversity, and community support.

We are a dynamic team where entrepreneurship, innovation, and collaboration are at the core of our values.

Competitive salaries and a multitude of benefits start day one, including generous medical and dental coverage, telemedicine, employee and family assistance programs, and retirement and savings plans.

We recognize the importance of work‑life balance with a hybrid work program, wellness allowance, and year‑round social activities and events.

Office Information
Westshore office.

The Job
As a Commercial Account Executive, you will identify and pursue new business opportunities while maintaining a profitable book of business.

Responsibilities

Proactively maintain and develop relationships with broker partners, clients, and their operations.

Generate new and expanded business opportunities through broker channels, insurer relationships, and an expanding customer base.

Make recommendations to prospects and current clients to update and enhance their insurance policies.

Ensure required duties relating to new business and renewals are completed in collaboration with team members.

Resolve client, carrier, and/or accounting issues, including coverage questions, collections, discrepancies, billing controversies, and claims.

Ensure compliance with all regulatory procedures.

Maintain regular consistent contact with existing clients to deliver quality service and meet their needs.

Respond to communication from clients and the marketing team in a timely and professional manner.

Review new policy wordings and other documentation for accuracy and completeness.

Maintain appropriate documentation for various accounts and correspondence.

Ideal Candidate

General Insurance Level 2 License is required.

Passion for building relationships.

Excellent interpersonal, communication, and presentation skills.

Ability to communicate effectively both verbally and written.

Prioritizes tasks, sets and achieves goals, thinks logically to solve problems, and presents results clearly in both oral and written form.

Compensation
A 3‑year salary guarantee is provided, depending on experience and location. After 3 years, the position is a 100% commission role.

Application
Please submit your resume and cover letter to Sue Bernard, Branch Operations Manager (sbernard@hsminsurance.com).

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