Customer Care Performance Lead: Coaching & Escalations

Hertz is seeking a Lead Customer Care Specialist in Estero, Florida. This position focuses on coaching team members to enhance performance, handle escalations, and support the Team Performance Leader. Candidates should have a background in coaching, excellent communication skills, and familiarity with Hertz systems. The role offers significant career growth potential, and responsibilities include assisting with agent development and fulfilling clerical duties. Employee benefits include rental discounts and medical plans.
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