Sales Administrator

Sales Administrator
BS30, Bristol
Monday – Friday 9am – 5pm
£29,000 - £31,000
Looking for someone to start asap

Job Purpose
This is an exciting full time opportunity combining Customer Service and Sales Administration responsibilities. Our client is seeking a proactive and customer focused individual to join their close knit team in a varied and fast paced role.

This position plays an important part in delivering an outstanding customer experience across every interaction, making it ideal for someone who takes pride in service excellence and enjoys contributing to continuous improvement.

Job Responsibilities

Handle enquiries via phone, email and web, including orders and pricing requests

Process customer orders accurately

Prepare quotations

Answer inbound calls

Manage customer queries relating to stock, deliveries, orders and drivers

Review delivery paperwork and raise follow on delivery notes

Scan and file picking and delivery documents daily

Coordinate marketing materials and sample requests as directed

Resolve customer issues and elevate where necessary

Support telemarketing campaigns and sales activity

Provide cover for the sales inbox during absences and breaks

Maintain and update CRM records accurately

Work closely with the Sales team to support day-to-day requirements

Process repeat purchase orders with suppliers when required

Manage ad hoc confidential waste orders

Maintain a professional and focused working environment

Skills Required

Customer service or sales administration experience

Strong communication skills

Excellent organisation and attention to detail

Confident with CRM and Microsoft Office

Ability to multitask and work at pace

Customer focused and proactive

Team player with a flexible approach

EMA25

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