Senior Account Manager

divh2Senior Account Manager/h2pSalary: $85-95k/ppLocation: Los Angeles (Remote)/ppInfluencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact./ppFounded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the worlds largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships./ppAs an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales./ppWith 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola./ppOverview of the job: As a Senior Account Manager, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service./pp3 best things about the job:/pulliBe part of one of the fastest-growing global influencer marketing agencies/liliThe chance to work on key clients with a vast array of campaign elements including different social platforms, creator types, paid strategy, on-the-ground event support, measurement, and strategy/liliJoining the business at a time of growth and expansion in the NA (North America) region/li/ulpMeasures of success - in the first few months, you will have:/pulliMet the team: Spent 1:1 with your manager and other team members to build rapport and understand how your role fits into the overall structure of the pod./liliFamiliarized yourself with key processes + responsibilities: Particular reference to our campaign trackers (internal and external), cadence of conversation with clients, creator sourcing, negotiations, and contracting./liliLearned our key systems: Reference to Slack, Google Workspace, Sprout Social, and Waves./liliEstablished client rapport: Become the day-to-day point of contact, building rapport and trust with our key stakeholders./liliCreator management: Jumped into any contract negotiations, concept and content review to help support the team. Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, share creator guidelines across campaigns./li/ulpRoles

responsibilities:/pulliOversee campaign execution for influencer marketing campaigns, navigating key clients and internal cross-functional teams (Impact Studio, Paid, Measurement, etc.)/liliSit within a team of client service individuals who support each other on campaign execution/liliTake on client facing ownership and responsibilities alongside the Account Director and Group Account Director to help drive consistent client communication and success in post sale/liliJoin, lead, and support on key client meetings/liliSupport creators + client on-the-ground during brand trips with clients throughout the year which will require travel (ie London, Rome, San Diego, Seattle)/liliManaging

working collaboratively to support new business and upsell opportunities with the client/liliSupport in achieving and exceeding monthly client and business KPI targets/liliLead influencer contract negotiations and management/liliSupport the Account Director in budget management, forecasting and tracking project cash flow, campaign spending, and cost of service. Lead development of Post Campaign Analysis reports

present to the client in partnership with Insights

Measurement team/liliContinuously focus on best in class client service and output of work for our partner/li/ulpWhat you will need:/pulli5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing/liliExperience leading junior team members, supporting day to day training and execution, as well as long-term growth/liliAlignment that you will be traveling as part of this role, being on-the-ground with clients as needed/liliExperience in account management, creator management, measurement, paid media and working within a revenue organization/liliExperience identifying and sourcing creator talent/liliExperience in creator and/or creator agency outreach/liliExperience negotiating contracts with creators, agents, managers and/or attorneys/liliExperience scoping and planning content calendar based on creator rates and client KPIs/liliExperience executing campaigns across many of the social platforms including TikTok, Meta (Facebook and Instagram), YouTube, Pinterest and Snap/liliExperience working on multiple campaign responsibilities and projects simultaneously/liliExperience in delivering post-campaign analysis presentation and reports/liliExperience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms/liliExperience in revenue recognition systems and processes/liliYou are commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well/liliVery comfortable with spreadsheets, numbers and data analysis/liliYou are extremely comfortable leading client calls, presentations and conversations/liliYou are nimble, forward thinking, strategic and comfortable with ambiguity/liliYou are positive, collaborative and exude leadership qualities/liliExperience and knowledge of CRM tools such as Hubspot and Salesforce is a plus/liliA general understanding for the travel competitive marketplace and working with travel/hospitality brands is a plus/liliExperience with designing decks is a plus/liliLove for travel space is a plus/li/ulpA few of our core benefits:/pulliMedical benefits through Insperity/liliWellbeing support including EAP

Mental Health cover/lili401K with match opportunity/lili22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)/li/ulpAt Influencer, were committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity

Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry./p/div