Director of Talent Development

Benefits:

Competitive salary

Employee discounts

Health insurance

Paid time off

Vision insurance

GENERAL DESCRIPTION
The Director of Talent Development is responsible for creating and implementing comprehensive strategies to recruit, train, engage, develop and retain top talent for Launchpad Hospitality. You will oversee the design and delivery of initiatives impacting the entire employee life cycle, from the acquisition of talent to the offboarding of team members. This position is a part of the corporate team based out of the corporate office.

RESPONSIBILITIES
TALENT ACQUISITION

Design & implement effective & innovative recruitment strategies aligned with organizational goals for all levels of the organization

Collaborate with both senior leadership and unit level management to understand staffing needs, prioritize positions, and align recruitment efforts with business objectives

Leverage technology, such as applicant tracking systems and posting sites, to ensure smooth, efficient and effective recruiting processes

Conduct initial screenings, interviews & reference checks for all management level positions

Manage salary negotiations, present job offers, and facilitate the offer acceptance process for all management level positions

Utilize data and metrics to track and evaluate the effectiveness of recruitment strategies, identifying areas for improvement

Research and stay up to date on industry trends, best practices and emerging technologies to continually optimize the talent acquisition process

TRAINING & DEVELOPMENT

Develop, improve and maintain engaging training programs that generate high performance for all levels of the organization

Ensure all training and development activities are strategically linked to the organization’s vision, core values and brand reputation

Collaborate with senior leadership and unit level management to identify gaps in skills and areas of opportunity for training and development

Act as thought leader and subject matter expert on brand, training and development tools, resources, and technology, educating all leaders on their resources and assisting in their development as needed

Facilitate and/or perform specified on-property training programs, particularly for restaurant openings and for leadership development

Coordinate any outside or special skills training, including Food Handlers, Fire Safety, Alcohol Service Certification, etc.

Monitor completion rates, effectiveness and team feedback of all training activities. Report data to senior leadership

Assist senior leadership in the development and implementation of compensation strategies, including salary adjustments and bonus programs

Manage training and development budgets and find opportunities to increase efficiency

ONBOARDING & OFFBOARDING

Design, implement and maintain a best in class onboarding experience, setting new hires up for success and longevity

Maintain accuracy of all onboarding documentation, including wage sheets, job descriptions, and HR posting notices

Conduct exit interviews with departing employees and gather insights to improve employee retention

Ensure compliance with all relevant employment laws, regulations, and company policies in the onboarding and offboarding of employees

PERFORMANCE MANAGEMENT

Design, enhance and manage the organization’s performance management processes to drive accountability, continuous improvement and growth

Provide clear milestones for team leaders, ensuring timely execution of key activities such as performance reviews, goal setting, coaching and corrective action

Evaluate results of performance reviews, goal setting and coaching and corrective action and report to senior leadership to identify areas of improvement

Collaborate with senior leadership and unit level management to identify opportunities for career development & succession paths, creating a strong internal pipeline for future leadership

EMPLOYEE ENGAGEMENT

Drive a positive, inclusive culture with programs to improve motivation and team-building initiatives

Build initiatives focused on recognition, well-being, and meaningful connections

Develop systems for gathering employee feedback

Analyze turnover rates and feedback to determine ways to improve retention. Report data to senior leadership

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Entrepreneurial self-starter who takes complete ownership of their work performance

Excellent verbal and written communication skills

Excellent interpersonal skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Ability to embrace change and seek continuous improvement

Ability to solve problems independently

Ability to work in a team and able to step outside the job role to assist in other roles

Ability to prioritize tasks and to delegate them when appropriate

Proficiency in Applicant Tracking Systems, Google Business Suite, Toast POS, APS payroll systems

EXPERIENCE

3+ years experience in full-cycle recruiting, sourcing, and candidate assessment for a restaurant organization, utilizing multiple platforms and channels

Expertise in developing and implementing effective training programs

Operational experience in restaurant management, a plus

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